-
February 2024 by Lakh Mahr
It's ok
-
February 2024 by Carlos Hutchinson
Have to do better with employees...
-
January 2024 by Jessica Cruz
You guys need to give Sasha a raise. She is the sweetest one there. Everyone else was rude and disrespectful and she was the only one who was helpful.
-
January 2024 by Mia Spradlin
Good store!!
-
November 2023 by Glynis Morris
My go to place for all my makeup and fragrance needs. The staff is always helpful and it's nice and clean.
-
October 2023 by Amara
Vanessa is extremely rude! While I was browsing she brought a customer right beside me. They both practically pushed me out of the way. While she was assisting the customer she reached her hand right in front of me to grab products. She was yelling about the benefits, and basically including me in the conversation. Completely unprofessional! I have contacted the store & manager.
-
October 2023 by Patty Neil, PhD
Vanessa was very helpful even though I was in at almost closing time.
-
September 2023 by Gwenda Garland
My husband was the shopper wanting something for me. He said the staff was wonderful and I was very pleased with their suggestion.
-
August 2023 by Aliyah Phothilat
The old staff were amazing and always so nice and helpful. The new staff are very judge and cliquey. They only help the people they choose and this one worker has been very rude to me and multiple girls I know. Only doing online orders from now on.
-
August 2023 by Vlogs Of A.
One day I was at Sephora with my sister we were having fun shopping around and you guys know how when your at Sephora you swatch things on your arms or hands. Keep in mind this is something perfectly normal to do at beauty stores. Well there was this employee following us around. Me and my sister we're not 100% sure she was following us around. Until I went to the section where the entrance was. It was then I saw her face above mine looking at me. I found that incredibly disrespectful because me and my sister are Hispanic. It was definitely racist because they weren't following around any white people just us. Sadly this is the only Sephora in Chattanooga and it's sad to know there racist.
-
July 2023 by Lexi B
Dimond was so sweet. She helped me find my long-lost lipstick. And smelled a few goodies along the way
-
July 2023 by Anna B.
Honestly, this was the worst experience I've ever had in any makeup or skincare store and if I could give zero stars, I would. I counted 7 employees (not including the two at the checkout counter) walking around the floor. All walked by me multiple times in different areas of the store and never once did any of them ask if they could help me with anything, much less acknowledge my existence. I'd understand a little more if they were assisting other customers, but they weren't; they were too busy chitchatting with each other and having their faces glued to their cell phones (all while within a crowded store). I've never been treated like this in Ulta, Nordstroms or Macys, which is who will continue to get my business. If I need something specifically from Sephora, I will make sure to either order online or go into a location in another city when I travel, as I typically have had pleasant experiences at all other locations I've been to. The Chattanooga location is not worth your time and all I know is if I didn't do my job, I would be fired.
-
May 2023 by annabell barahona
The ladies are very kind with a lot of patience I liked it
-
May 2023 by AWoS 88
I really wish I could remember the names of the people who have helped me, but every associate has always been so nice and helpful.
-
April 2023 by Melanie P
Oh Boy! Some ladies walk around the store, dressed in black, look for customers. That is their job. They ask what I am looking for, then give me a rehearsed speech (from which there is no escape) and then pass me on to someone else. It is a head spinner. They are very aggressive. They wanted my name, address, phone number before I have a chance to browse. This happened on two different occasions. I get it, I really do, but it is a bit over-the-top. The cashiers are very gracious and helpful. For this reason I give 2 stars. I am afraid to go back. I want help, but the aggression overwhelms me.