Do not bank with Truist! I was a SunTrust client for years and loved it. As soon as Truist took over, everything fell apart. Absurd fees, red tape and terrible customer service. Avoid at all costs!
October 2021
I have had issues with SunTrust in the past, mostly dealing with anyone over the phone. When I bring an issue or need assistance at this branch they have been kind and helpful and have resolved my problems in a timely manner.