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October 2025 by Gui Von Streber
I had a very positive experience with the . Great customer support and their rates are pretty good. I recommend it
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October 2025 by Benjamin Conrad
He was incredibly courteous. Kind asked about me and took care of my request quickly and efficiently.
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September 2025 by Brandt Hudson
Trey has always been great! Super responsive couldn’t recommend him enough!
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September 2025 by Sandi Cheeks
I would like to say that this location has one of the best insurance agents I’ve ever had in my life. His name is Jordan. He has the best customer service. He’s always very polite very professional willing to help you in anything that you need. It’s definitely been a joy having him as an insurance agent
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September 2025 by T Yna
Our truck needed towing and after we called Trey he got it taken care of for us very quickly and efficiently. He's been our agent for 3 years now and the customer service has been outstanding. Thank you!
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September 2025 by Mel B
I originally started with renters insurance through this State Farm location. I now have multiple policies through them. They have been incredibly helpful, in particular Josh, with every step of the process. The human touch is so important. I’m able to consistently communicate with the same representative, who knows my situation. They are punctual with answers to any of my questions and are reliable with follow-up and follow-through. When you can find this level of customer service, it makes a world of difference.
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September 2025 by Joy Gallagher
I just love the experiences I have with Trey Nelms’s office! Josh in particular is amazing every time! There is never a problem he is not willing to help you out with and so patient. Don’t hesitate to call if you have a question or problem. Trust me, they are there for you each and every time!! Thank you for all you do!! You make the world a better place.
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September 2025 by emzirek
These guys and gals rock!!
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August 2025 by James Stockdale
Jordan Pinel took good care of me with an affordable plan to support my family in the event of the unthinkable. Thank you Jordan and the whole Trey Nelms team for a great experience, and peace of mind for me and my family.
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August 2025 by Bill Neal
We’re very happy with Trey Nelms State Farm and our agent Gregg Underwood. Their professional service and attention to detail in some complicated situations have been excellent. They truly are like a good neighbor!
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August 2025 by Janet Gore
Great experience. Very helpful and was able to get me the best deal possible.
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June 2024 by Nathan Frazier
Trey Nelms is the best property/casualty agent there is. His attention to detail is second to none. Trey makes you feel like family and understands your situations better than anyone I have ever worked with. Would highly recommend.
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June 2024 by Daisy Quinones
Amazing agent! Awesome customer service. Attention to detail and prompt to resolve any issues or concerns. Absolutely recommend this agency.
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June 2024 by Holly Delaney
We had significant property damage from the May 9th morning storms. Trey & his team jumped to action and came by to assess the storm damage that day. Jordan was easy to work with to start the claims process. 10/10 recommend.
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June 2024 by Regina West
If you are considering living in the Chattanooga area & going with State Farm, you need to reach out to this office. We had the best experience with them, they made us feel at home the minute we came into the office. They have always been super helpful and have made every transition so easy. Thank y’all for everything!
