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February 2024 by Sam Moore
Highly Recommended! Trey, Emily, Mallory, Jordan, and the team have taken care of us so well, through fender-benders, home additions, and by providing a very personal touch to the sometimes complex world of insurance. Great team!
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December 2023 by John Visser
Emily was very helpful and I was pleased with the quote. More helpful than others that I talked to. Would recommend them.
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December 2023 by Donna Drain
I cannot say enough good things about Trey and his highly efficient and professional team!Trey is always available to answer questions. Jordan has just recently helped me with filing a claim and I can't say how kind and helpful he was. He made the whole process painless and effortless. This team doesn't just say they care they show it!
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December 2023 by Quinn Spiech
I just moved to Chattanooga and needed to transfer my insurance to Tennessee. I worked with Jordan, who was extremely helpful in making this transition as smooth as possible.
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October 2023 by Shane Theriault (Shaneisapain)
Very helpful & professional team. I’ve dealt with Trey directly along with Jordan & they go into great detail about my coverages & answer all my questions in depth. I have multiple policies including car, renters, life & disability & I’ve switched over from other companies to Trey Nelms State Farm because of their great quotes & clarity on what I’m getting. My significant other has even switched over. Unbeatable service. Thank you for always looking out for us!
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August 2023 by Ranee Bates
While researching renters insurance I knew I wanted someone local and close by and I was lucky to find Trey's office. I decided to give the office a call and spoke with Emily, a team member, who answered all my questions about a subject I knew little about. We spoke a few more times and her knowledge, patience and kindness spoke volumes to me. Within a couple of weeks I was in office receiving my policy, meeting the entire team and getting more questions answered. Trey Nelms and his team are respectful, very knowledgeable, patient, kind and top notch.I have already recommended them to family and friends. They made the process easy and smooth allowing me to have peace of mind. Thank you so much Emily, Trey and the entire team for everything.
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June 2023 by Chadi Hallak
Trey and his assistant were so helpful. Can't beat their quotes. They give you all the details, answer all your questions patiently, and are very respectful.
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May 2023 by Jimmy Moncrief
Top Class service - Highly recommend Trey and his team!
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February 2023 by Jamie Hill
Great agent and team. They work hard to take care of your family and needs
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February 2023 by Mae Burrows
Trey and his team do an excellent job. I was recently in a car accident and had a difficult time. I felt as if Trey and his team were with me all the way! I highly recommend them! This team is the reason why I stick with State Farm- THANK YOU TREY, JORDAN AND ENTIRE TEAM!!!
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February 2023 by Zack
Great service time and time again. Would recommend this place to everyone!!
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February 2022 by Keisha Freeman,CPhT
He is very knowledgeable and very trustworthy
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February 2021 by Shanika Marsh
Nice caring people that care about your insurance rates
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February 2021 by Allspect Home Inspections
I was already a customer of State Farm but I didn't have Trey and his people servicing my policies. I don't speak the language and really didn't understand my coverages. I gave him my files for personal and business and In less than 30 minutes he made me understand my policies, increased my coverages, decreased my deductibles and decreased my monthly payments by almost $100. You're throwing money away until you call Trey.
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February 2021 by Katie Oliver
Trey and Todd were so helpful! Answered all of my questions and gave such excellent customer service!
