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February 2025 by Crystal Townes
I’m not sure if this is the mail office for Lookout Valley/Cummings Place Apartments, if so GET A MAILMAN WHO DOESN’T STEAL MAIL/PACKAGES. At least with the black mailman I didn’t have to worry about my BAG or any other packages being stolen/delivered. BRING ME MY BAG BACK!!!!! And if you know for a fact that you haven’t delivered the damn package to said destination don’t mark in your device that you have and haven’t UNTIL YOU HAVE!!!! If you know you’re not going to get over here until 1pm-2pm then why are you marking delivered at 8:41am? DO BETTER.
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December 2024 by Lindsey Laing
Can't give it no stars. They smoke weed in that building. It REEKS! I don't care, but not in a public and government building. Had mail 'put on hold' without my consent. That was on a Tuesday. I was told the substitute is 'lazy' and that is why mail wasn't delivered. They never attempted to re-deliver. No notice in my mailbox, once the regular non-lazy driver returned to work. I had to go down in-person on Saturday to inquire about my mail. No one ever answers the phone. Emails to Postmaster.gov go unanswered. This branch should be investigated.
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September 2024 by Jeff Wall
Awful. They delivered my package and an hour later picked it up and processed a return to sender. No idea why. It was a birthday gift for my daughter.🤦
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August 2024 by Mark Grant
Courteous and efficient. Guess people only review when they're angry though.
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June 2024 by David
Employees should be able to read and comprehend USPS forms. Person behind the counter is extremely rude and incompetent.
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April 2024 by Justin Jones
The staff tries to have good customer service Thank you
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March 2024 by Stephanie
I have had my letter from Venmo ripped open and stuck between packages by my mailman. I’ve also had mail be refused to be delivered because the mailbox was full. The item is 72” long.
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March 2024 by Ernestine Montgomery
Great service
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January 2024 by Unique Bre
Very nice people! I love stopping here for my mail and packages.
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December 2023 by Will Therrien
My regular mail lady delivered my mail that popped up on informed delivery exactly when it was supposed to be delivered but I guess she retired or something but now this new lazy mail lady we have only puts mail in my box once a week because I have 8 things on informed delivery right now that were supposed to be delivered but are not here. This is ridiculous. This place needs new management
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December 2023 by Clayton Fuller
Had some issues receiving some packages lately but they were very polite and professional on site and were able to quickly help me. Great customer service
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December 2023 by Jacob Huff
I tried to file an insurance claim for lost contents on mail sent by my Dad. I gave the damaged envelope to the supervisor and she told me she would submit it, she never did. Do not use USPS for mailing anything, use FedEx or UPS instead, at least they won’t lie to you and care about their customers.
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November 2023 by Bri Tucker
Well I don’t understand why the facility is still in business. My mail is sent to other addresses, my packages are never delivered on its delivery date, they are rude, and they never answer the phone. My packages are always marked as “Usps ran into an issue when trying to deliver the package” “ Drive way or entrance blocked”. How is that when you park on the street? Plus this street is never busy or people are never home in the daytime. Lazy, uneducated, and unconcerned people! Find individual that cares about there job!
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September 2023 by Marie Warnock
For the last 3 week's my mail has been drop at the house next to me
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July 2023 by Cortney Clark
Missing mail and they keep giving me my neighbors mail when my neighbors are home
