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February 2024 by Cecelia Spyies Moten
Alex was awesome. He got me taken care of quickly and effectively. I will definitely be back to see him!!! Thank you!
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January 2024 by Fance Brannock
This has been a wonderful experience! Friendly, helpful, and fast! Chris was fantastic! I would recommend to everyone!!
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January 2024 by JAYME
The girl and guy with dark here working nights , hate their job!!!!!! How do I do no stars?lolll
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January 2024 by Tejal Tillman
I want to give a shout out to Katie for making a terrible situation turn out incredible!! I was out of town and due to a Verizon error had lost service. She was patient and understanding with me. Katie didn't stop pushing for me until we got a rep that understood my needs and helped me! Thank you again Ms. Katie!! You truly are amazing!!!
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January 2024 by Emily Whitson
My daughter and I needed help figuring out how to get out of some parent restrictions that I had put on her phone, so we went to Verizon on Brainerd road last night to see if someone could help us. This was a time sensitive situation for us because my daughter needed to get an app on her phone in order to fill out some information for college scholarships that was due by midnight and we were all stressed out because nothing was allowing her to get this app. However, as soon as we walked in the door of the Verizon store, a very kind lady named, Ashley Raines, greeted us warmly and proceeded to help us with that need and much more! I highly recommend Ashley Raines at Verizon because I can tell that she really cares and wants to help her customers. This kind of personalized attention is rare in today's world, and Ashley is a gem. I hope that Verizon promotes her and awards her for being such an AMAZING employee! We will be back to see Ashley for all of our cell phone needs. Keep up the good work and thank you so much, Ashley Raines!
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January 2024 by Hiromi Matsumoto
Verizon could not make their products and services more confusing if they tried. But Chris patiently stayed 2 hours after closing to help us get set up.
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December 2023 by Keri Bee
Went to Verizon and was helped by Alex who did an excellent job providing a wonderful customer care experience to my family and I . Alex was very patient and answered all of our questions regarding our new plan . If you want to receive excellent customer service from someone who wants to see you leave happy go to Verizon and see Alex
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December 2023 by Mikeria Brown
If you’re in need of a new phone you HAVE to go to Verizon and see Alex ! The customer service I received from Alex was top tier and he was extremely knowledgeable about a wide range of products. Alex was also very up to date on Verizon’s current promotions and worked with us to ensure we walked out with the phones we wanted and answered every question we had. I literally can’t rave about Alex enough the experience we had was amazing thanks to him he has made me a Verizon customer for life
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December 2023 by TaEdie Richardson
Great Customer service!
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December 2023 by Dee Smith
Alex provided the BEST service to our family I will definitely be back to see him
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November 2023 by Joan Henckell
Alex was wonderful he helped me with my account and resolved my issue! I will certainly be back!
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November 2023 by Tiffany Kimbrell
I recently upgraded to a new phone and my salesman Carter was helpful from the first interaction. Carter was super friendly, knowledgeable, and made it the easiest transition I’ve had yet. If you’re looking for a stress-free process, call and ask for Carter. You won’t regret it!
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November 2023 by Mr. Mixtapes (VFxOverKILL)
I needed some fast wifi on a hotspot and Verizon was able to hook me.I had called prior beforehand because I’ve never had a hotspot before.ALEX at this location had given tremendous help during this whole process and had me out of the store in 10 minutes with a new plan and hotspot.
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October 2023 by Robin MCAliley
Chris Freeman was a great representative. My new phone is smaller and lighter than my old brick I was carrying around lol. The service was wonderful and polite. He worked very hard for me! Thank you chris
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October 2023 by Corey Higgins
Had an amazing experience here, Josh was the best I’ve ever had when it comes to customer service very funny and joyful. Laid back and super helpful!