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July 2025 by Resa Jackson
After reading these reviews we will go find another Walgreens because if we come there and Eric starts to be disrespectful I'm very sure we would match his energy do better Walgreens get your store and reviews together not a good look
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May 2025 by Marilyn Newell
Always friendly and helpful at Walgreens. All family members use this store. Just wish they would open up both lanes of drive thru.
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May 2025 by Ruth Kaiser De Backer
I believe I spoke with Josh on the phone and he was very friendly and helpful in walking me through a new prescription and finding some ways I could save money. Thanks!
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March 2025 by Jonathan Brown
Eric is so rude
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February 2025 by Kimberly Averill
I had birthday invitations printed. But whoever printed or cut them cut part of my daughters name off. Called, and the manager on duty told me nothing they can do.
I'll never use this location again. He was rude and unprofessional.
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January 2025 by Joshua Scott
Store closed before their hours posted on door and online. Was very upset.
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December 2024 by Layz Garcia
The best pharmacy ever
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June 2024 by L Evans
I just needed to pick up a photo order. ERIC, the little, short white guy with an extremely disrespectful attitude, came over to photos, CLEARLY hating his job. I heard him mumbling under his breath and when I asked him what he was saying, he told ME “ummm, don’t be rude!!!! I said, “excuse me???? I work in customer service, we all have bad days, and you have to leave your attitude at the door.” He THEN told me, “ummm, not anymore!!! I’m ENCOURAGED to match your energy, and be rude if I’m feeling disrespected!!!!!” Ummm, WHAT???? Dude needs to work from home, far, far away from customers. Wake up, Walgreens, ERIC NEEDS TO GO.
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June 2024 by emily wilson
great place to shop. i love the pride display they have in store!
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June 2024 by Bri.
This location has REALLY went downhill . Now they just hiring anybody including a RACIST ASSOCIATE NAMED ERIC . 1. He really needs more training on how to do actually do customer service for ALL CUSTOMERS because if you get offended by a certain race coming in to shop then why work in customer service ? 2. He has an BAD HABIT of stating he’s the supervisor when we all can clearly see he is not , that’s PATHOLOGICALLY LYING and giving out FALSE INFORMATION . Lastly , he needs to more careful who he talks to disrespectful because he never know if it’s a lawyer’s child he’s talking to.
Walgreens , especially Eric y’all have a blessed one ? .
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April 2024 by Diana Melendez
I use this location for my medication. I was left on hold for almost two hours and got hung up on waiting to talk to the pharmacy. I had a simple question and was unable to drive there. When I called again I was left on hold for 22 minutes and got hung up on again. Ridiculous.
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March 2024 by Cari Gowin
BEWARE……They gave me the wrong diabetic receiver. Prescription clearly said G7 and they gave me a G6! We used my FSA card that was on file. Took it back and they said without card or receipt they couldn’t give me my money back! They didn’t need my card to charge me to begin with!
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February 2024 by Robert Nicholson
The store manager Eric did an excellent job yesterday helping me with a dozens of printing projects. The was very component and caring. I highly recommend the Walgreens on East Brainerd.
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February 2024 by Janis Johnson
I love my Walgreens on East Brainerd Rd. Elizabeth is so sweet and the manager, John, is totally delightful and very helpful.
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January 2024 by Kelly Ratkowski
Avoid this place at All cost! My teen daughter and I were visiting family friends in a nearby subdivision and before heading to the mall to do some last min birthday shopping for my daughter, we stopped in to grab Some Clearance Items & left over Christmas Sales.Everything was great up until I get to the checkout to pay for my items. That’s when troubles broke out, some of the makeup I picked up that was marked with a $.99 orange clearance sticker was ringing up reg price $3.99. The cashier was a female she was very quiet and didn’t really seem to interested in finding a solution but to call for assistance from another employee name Eric. Eric came over,very rudely picked the makeup and walked back to the other counter and checked out another customer. Instead of standing there I walked to the isle I had gotten it from to double check for myself. From observation it did have a clearance sticker. A very short time later Eric met me there and noted the codes on product didn’t match with code on sticker & that whomever placed the sticker put it in the wrong location. I wasn’t really believing it bc one almost identical rang up correctly $.99 but the other $3.99. Upon figuring out the problem I asked the employee Eric to let me see the makeup to compare the code myself. He then just looked at me with a blank stare. I asked him once again can I see the makeup bc I’ve already been rung up for it and I’d like to make sure what he told me was accurate. He refused he then said “I’ll just put it back on the shelf, we have lots of theft here at this store”. I couldn’t believe what he was implying?! I said im sorry sir are you saying that I’m stealing?!! He declined that he was implying that but why would he say that in the first place ? I had already been checked out for my items and was getting ready to exit the store with my purchase. I just wanted to know if the item I thought was on clearance was regular price or not?! How rude he was to me infront of many customers in the store as well. He belittled me and shamed me for asking for a price check. This isn’t even the end to this humiliating experience. When we got back to the counter i asked for his name. He refused to tell me and held onto his badge to prevent me from seeing it. I was in such disbelief with what happened. I had never been treated so inappropriate in my life! I made a comment that I should take my $50 elsewhere to another Walgreens. He picked my two bags up and proceeded to put them behind the counter after saying no I’ve already paid just give me my stuff and make sure you take the $3.99 charge off since I wasn’t paying for that one that wasn’t on clearance. He then yelled at me to give him the money!!! The $50 had been sitting on the register the entire time. He not once apologized for the confusion in which was a mistake made by the store. He embarrassed me and passed judgment against me in front of my child and other that ruined my entire evening. I hope this employee is taught better customer service skills and is punished accordingly to his behavior and actions so nobody else has to feel like the way I felt leaving yesterday. I will never forget the way he treated me and will share with the experience with my friends and family.
