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November 2023 by Robert Woolfolk
Salesman Jim Dixon was great and very accommodating. Only complaints, rv had oil change required warning when we got it, auto leveling system was not working properly, generator will not start and will have to go to Nashville for repairs. Oil warning and leveling system calibration remedied quickly by service department. This is our second rv from A&L and will recommend them to others.
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November 2023 by Jerry Lane
We highly recommend the service department at A&L RV. I called and was able to quickly schedule our Alliance Paradigm for a factory defect repair. Alex greeted us on arrival. He stayed in touch and even sent a video of the repair being completed. The repair was completed much faster than we anticipated, and Alex took care of all of the factory warranty paperwork. We were very pleased with our experience at A&L.
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November 2023 by Melinda Karas
Emily was a very helpful with our questions and letting us take our time. Daniel was refreshing in finance with some great tips and good information. The service dept was on point getting us set up and rolling safely in timely manner. Overall a perfect experience. Thank you A&L.
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November 2023 by Jerry Strange
Very nice people and nice dealership!The only things wrong were concerning the prep for our new Thor Palazzo Class A.It wasn’t very clean on the outside. Wheels badly stained from sitting water over the past year.Sales sticker tape on the inside front windows & outside plastic front windshield protector (that said remove by dealer) took 1 1/2 hrs to remove. It was dry and brittle and only came off in small pieces with razor blades.Inside rear tires (had to buy valve stem extensions to fill) were only at 95lbs & outsides were at 105psi.Screen door had no latch. Thor is sending it to me.Inside wood damage at front door entrance, and what appears to be a screw popping up through the floor has damaged flooring.We were told theses would be fixed and tech took pictures.We’re camping for the first time this coming week and we hope to find everything works, but we’re a little concerned.
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November 2023 by Michael Drake
The A&L service department from Aaron the service manager and the service person Alex. Alex kept us informed along the way during the repair. And the service technician did an excellent job on the repair of the slide out. Great attention to detail putting everything back together. Thank you all very much. We appreciate you all at A&L RV Sales and service.
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November 2023 by Cheryl Plozizka
We found the perfect used travel trailer at A&L. Their sales and shop personnel are absolutely the best! Everything from our initial inquiry to our first night in our Little Guy exceeded our expectations. We strongly recommend A&L.
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September 2023 by Tim Solomon
Had my camper In the shop and was scheduled for a camping trip and they were waiting parts to arrive. The manager reached out and said that he heard I was going to miss a trip that I had planned for a while. He said that they didn't want me to miss my trip and work to find a way to get my camper fixed and done so we could leave tomorrow for our camping trip. Very pleased at how he helped. Very good customer service. Happy customer!
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September 2023 by Bobby Crabtree
We purchased an EGo travel trailer and had the best experience ever. Jim Dixon, our sales agent, worked hard to find us the right fit and we are so happy! They even got us ready to go on a Saturday! Thats just typical of their above and beyond service! All the way around from the friendly helpful service from Jim to the nice finance guy to Jimmy the technician who got us all ready to leave on Saturday!! They are fantastic!!
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September 2023 by Cameron Miles
Great experience. My wife and I bought our first camper from here. David is a great sales person and will get you what you’re looking for. Danny in parts is great and very knowledgeable.
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August 2023 by Beth Pharr
Had a slide topper shake loose going down interstate. Very friendly staff got us back on the road quickly. Large accessory showroom also and we picked up a couple of items. Nice showroom for their sales as well. Recommend!
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August 2023 by Tammy Duffy
I've only ever had negative experiences with RV repair UNTIL now. Mikayla was friendly, knowlegable, supportive and accessable to answer any questions I had! Jimmy did my tech walk through. He answered all questions and explained the unit in language I could understand. He even hooked my camper up when I was ready to leave. That's never happened in my experiences with other service centers. I felt like Mikayla and Jimmy truly had my best interest at heart which is how customer service should be. Nice job A&L!
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June 2023 by Ted Hagler
I have to give these folks props. We just bought our first small 23’ camper from them.They answered all our questions and no one was snooty or trying to pressure us into anything (my biggest fear). I hate sales tactics.After we bought it, Kevin walked us around the camper and showed us everything in detail. He even helped me get it hooked up safely to my truck.Kevin is a cool guy but I’m sure everyone else is too.
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May 2023 by Charles Hardage
Wow! I have had service done at a few places in all my years of owning campers.I took my camper to A&L for a couple of manufacturer's recalls and was so impressed by the service team!Geoff is absolutely amazing! He was in contact with me several times with updates. He even sent me a couple of pictures and an explanation on an issue we were having. He definitely put my mind to ease!They only had the camper a full day and were able to address the recalls and the issue with our water pump (ended up being my fault).I'm so thankful that their service team took the time to quickly and efficiently address the issues. I can not recommend their service team enough!
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May 2023 by Davis Fann
I thoroughly enjoyed the purchase experience @ A&L RV Sales Murfreesboro. Once you walk in the door everyone makes you feel like you are part of the family.
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May 2023 by Carolanne King
I cannot say enough good things about our sales experience with A&L in Murfreesboro. The sales team, GM, finance team and service department all treated us like family during our entire experience. Top notch team there!
