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October 2023 by Lisa Henard
Bill Ball Moving Service provided exceptional service. We hired them to move Security Finance. The movers went above and beyond helping us get everything in place so we could open the next day. I highly recommend using Bill Ball Moving Service. They are extremely responsive, carefully with your precious cargo, and fast.
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October 2023 by Helen R.
Absolutely horrible movers! If you want your furniture broke and men cussing around your children this is where to go. I never received an apology just the owner screaming and defending his lazy workers. One man stays on the truck to fold blankets, my family had to unload the truck just to get them out of there. Poor excuse for a professional business.READ ALL THE REVIEWS, I WISH I HAD.
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October 2023 by Billie
They moved us after business hours. Great group of guys. Got us moved in a very timely manner. Was careful with all of our items. Very nice guys. Very helpful.
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October 2023 by Melissa Gillenwater
The movers did a great job with a somewhat complicated move we had. God bless them for doing a job that lots of us hate doing ourselves. Very thankful!
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August 2023 by D Collins
Do not use Bill Ball. Worst move ever. It took them a total of 15 hours ($2,100.00) to move a 1,200 sq ft condo. The movers were very friendly but slow but not very efficient.I had an issue with my storage until so there was approximately 1½ hours that they did not work. We weren’t able to unload the same day so they came back a 2nd day (9 hrs day one, 5 hours day two). I felt bad so I tipped the three movers $50 each in addition to buying them lunch, dinner, and snacks (this was before I found out my total).When Mr. Ball was contacted regarding the price, he immediately began yelling and never gave the opportunity to talk. During his “yelling”, he made a comment that I must have been happy with the service because I tipped them. I tipped them out of respect, not efficiency.
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August 2023 by fisterman89 Armystrong
They are worthless trash that deserve to be put behind bars and stripped off all there rights. They did a very poor job of what they did do left furniture outside that was soaked and ruined by a storm. Then not only did the leave stuff outside they didn't even come back to get another load they just never showed back up.
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July 2023 by Deana C.
Do not use Bill Ball. Worst move ever. It took them a total of 15 hours ($2,100.00) to move a 1,200 sq ft condo. The movers were very friendly but slow but not very efficient.I had an issue with my storage until so there was approximately 1 1/2 hours that they did not work. We weren't able to unload the same day so they came back a 2nd day (9 hrs day one, 5 hours day two). I felt bad so I tipped the three movers $50 each in addition to buying them lunch, dinner, and snacks (this was before I found out my total). When Mr. Ball was contacted regarding the price, he immediately began yelling and never gave the opportunity to talk. During his "yelling", he made a comment that I must have been happy with the service because I tipped them. I tipped them out of respect, not efficiency.
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November 2021 by D. Colbert
Bill's 'Old VA' up-n-thm-thar-hills style of friendly-humor comes off like Gomer Pyle (MEANING: He don't intend to offend although he does offend. It's just HIS way of being nice & keeping the seriousness down a notch or two. Yet some would think he's downgrading/demeaning. He's jus Good Ol' Bill Ball, that's all. "Nice doin business with yaw. Hope we satisfied all your needs!" His crew is seemingly introverted but excellent at surmising and organizing moving details with Austen in leadership. Austen is a naturally-skilled 'Leader'. Take care, you fellar's. Hey, Thomas, the analytical-thinking one SMILE MORE OFTEN makes everyone feel their best, including you!
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September 2021 by Rebecca Jessee
Precious man who shared his testimony with me over the phone. If you are looking for a kind and honorable man with a moving service, this is your guy. What a blessing he was to talk with and his movers did an excellent job.
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May 2021 by Valerie McConnell
After reading multiple reviews of Bill Ball Moving services, we decided that it was truly a hit or miss. The reviews were either 5 or 1 star. However we feel this little service deserved a steady 3.5 stars. Pros: They fit more than we expected in the truck (we expected 2 trips ) they Got everything loaded fairly quickly with minimal breaks if not any.They Did everything we asked them to do (did hear one complaint from someone who didn’t realize we were there) and were very good at utilizing available storage space in units. This was the main selling point. They did fantastic with this.Cons:Arrived slightly later than what should have been expected (suspects personal stops, gas, breakfast ect) and counted their commute time as an hour and 20 minutes when the commute is 50 minutes flat and charged us for this.Crew as a whole seemed to be slightly introverted , however, if you initiate conversation all were friendly, nothing you wouldn’t expect out of the average moving crew.Towards the end, we noticed the crews work pace slowed as the day progressed. The truck was loaded very quickly but seemed to be unloaded rather slowly. This could be due to fatigue or money, but the way they organized the storage unit made up for some of the slow pace.We had a slight miscommunication ($8 an hour difference) on pricing. Be sure you confirm your pricing multiple times and document it. Overall, a good company we would use again if we were in dire need. Thanks Bill Ball Movers!
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December 2020 by Vickie Lynne
Excellent moving company. Professional fast and hard working crew.
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September 2020 by Clyde Markland
Used Ball moving today and was very satisfied. Appeared on time with 4 men and moved everything with no problem. Price was reasonable and movers were very professional.
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June 2020 by Rachel Rogers
The movers showed up 20 minutes late. They didn't introduce themselves and were very unprofessional. They didn't access our items and talk to us about a plan. Foul language was used. They made two trips instead of one, even when all of our items could have been made in one. When they took our things to our storage units, they still didn't listen to our requests/suggestion . Will not use again and do not recommend.
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March 2020 by Linda M. Brown
I had used Bill Ball moving services twice in the past with great results, but this time things didn't go as well. They moved items from the apartment my son's family was in and a large storage unit. However they didn't want to move items in a storage building behind their home until I called and explained that was supposed to be part of the deal. They came back and moved the rest and in the process knocked a hole in the living room wall. This was new sheet rock as the house was being repaired due to a house fire in December. The cost for the first part of the move was $390 and the second part was $220. I thought the cost was a little high considering everything was packed and ready to go, and all they had to do was load it up and unload and take to the designated room in their house. Plus he went on a tirade about the damage done to the wall.
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February 2020 by Rebecca Rushing
Excellent workers, polite and took care of my things..rated 5 starsOn time and quick workers.
