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November 2023 by Amie Spurling
If your accounts were originally with State Farm Bank, best of luck! I was unable to roll my 401K into my IRA with US Bank because they didn’t know how to do it where my IRA was with State Farm Bank originally. I got married, they are again unable to change my last name. It’s not just this location, it’s US Bank in general. I am in a constant circle while on the phone with US Bank- 1-800 transfers me back to the branch, and branch transfers me back to corporate. It’s a never ending cycle and absolutely ridiculous!
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October 2023 by ThatSneakyNinja
Awesome friendly hardworking staff
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September 2023 by Liz
Clean store friendly employees
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September 2023 by Imaginary
Clean store friendly employees
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January 2022 by Spencer Sandidge
I applied for a U.S. Bank checking account over four months ago. I have not spent one dollar. my only deposit has been the initial deposit for the account application. However my $25 has dwindled down to a $14 balance or previously was yesterday. And the whole reason I got hit with the penalty was because US banks mobile applications are just the worst I’ve seen from any bank and their ease-of-use applications. I have not been able to make a single purchase with my debit card. Every time it flags it for fraud.VPNs are used by more people than they are not. They should not throw my checking account onto a freeze until I call customer service by three times a week call after half an hour I’m in high spirits thinking I will finally be able to use this card one singular time and now the same thing happens so can somebody please unlock my card that I have not gotten to use once and it would be really great if you could take away that panel do you charge me for not using my card certain number of times in a month even though I would’ve well surpassed it how do you not put my card on fraudulent every time I tried do use it
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June 2021 by Cylus H
Been trying to get a good sum of money out of an old savings account for about 15 months. They give me a wrap around and act like they know nothing and tell me to talk to x person, and that person never calls. Terrible service never bank with this branch.
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December 2020 by Belle Ivy
Worst bank I've ever had
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August 2019 by Michael Paul
I had the opportunity yesterday of dealing with an extremely rude young teller. Who mumbled something under her breath as I left the bank.
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August 2019 by Life Lessons with Leslie Brooke
They must not pay well or something bc No1 acts like they have a personality but Jackline. Go 2 her.(And I prolly spelled her name wrong lol)But shes AMAZING.
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May 2019 by Leslie Jones
They must not pay well or something bc No1 acts like they have a personality but Jackline. Go 2 her.
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May 2019 by michael music
Okay place, there here to get us there I guess.
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August 2018 by Wendy Smith
Worst bank to ever do business with. The ATM at the Church Hill branch rarely ever works correctly. Beware of this bank and their fees!
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June 2018 by Samuel A
Friendly professional staff. Usually no wait.
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July 2017 by Winter TheCat
Great place to bank plus very nice people!!
