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April 2024 by daniel rongholt
Lori was amazing! She kept us informed during the entire process! We could not be happier! The work done on my car was professional! Highly recommend!!
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April 2024 by John B
Jacque is a great communicator and outstanding CMS. Appreciate the quality work.
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March 2024 by Bailey Breedlove
It took about 2 weeks to be seen for the initial estimate and then about a month before I was able to drop the vehicle off. I assumed that the month wait meant that parts would be ordered and they would have the service bays/staff to complete the work in a reasonable amount of time. Obviously this was not the case because at drop-off they told me to expect it to take about 30 days. This was a bit of a surprise since the estimate was for 10 hours of labor. It did take a month to finish and I am happy with the results, my only complaint is they did clean the exterior but this white dust that was all over my interior/center console/front dash (this is only annoying because the car was essentially fresh off the lot when I was hit). I was updated weekly with where the car was at in the process but always with the caveat of being behind many other vehicles “in line” for certain stages of the process. I don’t know if this timeline is the norm for this area, but I would shop around and see if others can do it quicker. Obviously my car was drivable so I wish they would have let me wait to drop off until they were in a position to get it done quicker.
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March 2024 by April
Due to a parts shortage it took longer than expected to get the vehicle back but the staff never failed to keep me updated. They did great work! Great bunch.
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March 2024 by Ashley Mata
I'm a parts delivery person and frequently deliver here. I had to stop in today on my way to Murray Kentucky and ask them to put my spare tire on because I had a nail in one. They did so without hesitation and I am extremely grateful for the help. They're all the nicest people here!
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March 2024 by Linda Potts
Couldn't be happier with the service on my 2017 Highlander. I was kept updated on the progress. I couldn't believe how clean my vehicle was inside and out when I picked it up.
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March 2024 by Ricky Brown
Ms Lori kept me updated on any and all changes concerning every facet of the repair. She made the process seamless. Thanks Ms Lori…just know I’d recommend attaining her as your CSM if you value a great customer service experience.
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March 2024 by S P
Abra was such a pleasure to work with. They went above and beyond to keep me informed about my cars repair. Jaques was friendly, communicative and extremely accommodating.Ms Donna truly made this entire expierience a pleasure.If our trucks ever get damaged again, this will be the only place we will take them!
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March 2024 by Brenda Taylor
Good communication and punctual service
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March 2024 by Brandi Myers
Wonder work and clear communication.
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March 2024 by Susan Taylor
Great job! Looks great and delivered faster than expected!
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March 2024 by Brandon Shaw
Best place around in Clarksville to get your car repaired after an accident. They kept me informed every step of the way and was upfront and honest throughout the whole process. They stay busy for a reason. You won’t be disappointed.
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March 2024 by Liam Mihlfeld
Great place to get body work done! Looks brand new ?
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March 2024 by Vidal Perez
Lori was a joy to work with. She kept us in the loop and we got our car a head of time.
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March 2024 by Mark Cox
ABRA reception and customer representative were friendly. Customer rep explained how everything would work and the car was done in the time frame given. Repair work was excellent!
