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January 2024 by Prateek Gupta
The classes are okay. Front desk is terrible in resolving anything. The new prices are insane in 2024. Looking for alternatives for my family!
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November 2023 by Sean Bertram
The place is run like a ponzi scheme. If you're there for the pool don't even bother. I was a member here for almost 2 years and I was denied access to the pool more times than I was granted access to the pool (went almost every day). They purposely withhold this info because they need your money. I even call in before I ever went just to make sure and would get a yeah it is open during open swim hours of course and then come in and it wasn't open! I put in all the time, I even go out of my way to do their job for them and ask specific questions is there a swim team is there because if I don't ask 20 specific questions about who might or may not be using that pool I will get a generic go away yes it's fine and I will show up and it won't be that way hell I'll even ask the 20 questions and still get it.. I give them my money and they can't even tell me whether or not the pool is operational for real. And then when you go to complain they say oh yeah we should be fixing it we just got new hires we just got this that it'll be fixed to keep you from canceling oh and if you try to cancel they will really start throwing out these Buzz words. It's all fake designed to keep hope alive and keep you paying monthly so they can keep pocketing that money. I have to go in and hope I get what I paid for and more times than not I'm left feeling very disappointed in this companies ethics. This is not a one-off experience this is a pattern that is institutional in this place because the leadership is clearly ambiguous with their ethics. I would go there and pay a daily rate to use the pool when it's actually available but it's so hard to catch it available and they turned me away saying I had to be a monthly member. I guess they don't want my money so I'll be going to the Clarksville athletic club from now on where the pool is always available and they don't double dip on the lanes with their members. This place needs all new management and policy in order to fix the pool situation
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November 2023 by Dotson Suiter
Great environment great trainers and the class I took Tuesday afternoon was great the instructor was great showed concern and very helpful
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August 2023 by Lela Grosch
Our first experience with this Y was today. Signed up for child swim classes. Unfortunately, upon arrival we were informed that not only was the class for the day canceled but all 4 classes would be cancelled due to pool renovations. The staff at the front were very apologetic but still a frustrating situation. Im leaving a 1 star review because when a class (especially with kids) is completely cancelled, parents should be notified prior to the day/time of the class. No email or call was provided prior to the start time of the class. Other parents walking in were in the same situation as well. I had planned my day/month trips around this class. I will likely not return to the Y.Update: Just received a call asking if I’d like to reschedule or get a credit. No apology whatsoever about the inconvenience or lack of communication. I asked for a refund since we will not be returning. An apology from the person calling to reschedule in this situation should be standard protocol. That’s the professional way to communicate. I will be sharing my experience with other families that have children.
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July 2023 by Cherry
We signed our children up for swim lessons, but the kids spend more time on the side of the pool than actually learning how to swim.
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July 2023 by Vance Stroman
Great experience! Love the versatility of exercise. The instructors, staff and people attending are amazing and kind. Glad I’m a member. Best decision ever!
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May 2023 by Brittany Emerson
My son is on the autism spectrum and he is able to join in the slightly younger class for swim lessons and is doing very well. The staff are very accommodating
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May 2023 by Kristina Hargis
I called to sign up and the lady informs me that it’s $100 a month for a family membership!! Are you kidding? Growing up I loved the Y and it always seemed like a great family oriented type place .. and now they are SCALPING families!!
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April 2023 by Emily Freeman
I'm someone who definitely does better in group classes. There are classes offered for every skill level and almost every type of physical activity. All the instructors are kind and knowledgeable, and the staff has been nothing but helpful at every turn. The childcare workers are lovely and my 1yo son get excited when he sees where we are going.
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April 2023 by Celestine McNeal
I Love the Aquatics Area, The Indoor Track, and The Variety of Exercise Classes
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March 2023 by Lena Garner
Clarksville Area YMCA will protect you and your properly inside and outside the building. I had an accident on the parking lot and the crew stepped in in no time! Assisted in any way they could. Thank you, Y-crew, for making us feel welcomed and secure.
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February 2023 by Laura Vaden
I have been going to the Y off and on for 17 years. I have chosen it over other places to exercise because I feel comfortable and safe there and there is a great variety of exercise machines and classes. The workers, trainers and teachers there are all very nice and helpful.
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November 2022 by Chris S
This YMCA has an extremely friendly staff and a very warm atmosphere. The childcare is amazing and the facilities are kept clean. Most patrons are very friendly. There are a few confrontational patrons however significantly lower than most gyms. This is a prime location for families especially if you are wanting to avoid the bar-like gym atmosphere.
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October 2022 by Lisa Shelton
The Clarksville Y provides a warm, welcoming atmosphere that is excellent for families and is accommodating for everyone. The childcare here is top-notch. I drive across town to come here daily because they are truly phenomenal, and I know my children are in the best of hands. All of the staff are so friendly and personable. Everyone from the front desk to the wellness floor will greet you by your name and with a smile. The wellness manager is one of the most professional, humble, and nicest people I have ever met. Any concerns I have had were addressed immediately and with care. The weight room is full of positive, like-minded individuals who motivate and encourage one another. Most of the members are nice and are well-versed in basic gym etiquette (for instance, not tossing weights towards other people), providing a safe and hostile-free zone to workout. It's nice to get away from the bar-like atmosphere that most gyms possess. 10/10 would recommend.
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October 2022 by Nicole Dockery
This gym is amazing if you're looking for a place that has exceptional childcare and is really a no judgement zone. I've been coming here for 4+years and have lost over 150lbs thanks to the amazing members and staff who know you by your name when you walk in and are generous with their encouragement and positivity. I have made so many valuable connections with people from all generations and fitness levels. I am particularly impressed with the weight floor as it's the most supportive group of people I've ever met! It's very female dominant which is impressive in itself but the caliber of women that frequent the area is what keeps me coming back. Even the men that workout there on a daily basis are encouraging and supportive without being creepy. Most people are very amicable considering it can be very busy at times and it does become necessary to share equipment. The wellness manager and staff are very knowledgeable and friendly always willing to give a spot or just let you know how much they appreciate you being there. The facility is clean, the pool is clean and again has some amazing staff. I've been to many gyms over the years and this Y is definitely my home .
