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January 2024 by Shield
Haven't shopped in Dillard in years but I most likely will return. The young man in the men's department was very helpful and attentive. I think his name was Kyle or Keith. Great customer service
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January 2024 by Mary Brown
Great selection of men's cologne!
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January 2024 by Gary Hobgood
I have the most amazing experience every time visiting Dillards to shop for my wife and I. We only go when the Luxury Fragrance Director Yeva Vitkun is there. In November my Wife picked out some things for her birthday while shopping.Now it's Christmas and I forgot the name of what she wanted.Thankfully Yeva was there! She remembered our conversation and exactly what she wanted. She saved me from having to call to ruin the surprise. I did have to wait a short moment in line for her because of other loyal customers but in the end it was worth every minute!
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December 2023 by Gary H.
I have the most amazing experience every time visiting Dillards to shop for my wife and I. We only go when the Luxury Fragrance Director Yeva Vitkun is there. In November my Wife picked out some things for her birthday while shopping. Now it's Christmas and I forgot the name of what she wanted. Thankfully Yeva was there! She remembered our conversation and exactly what she wanted. She saved me from having to call to ruin the surprise. I did have to wait a short moment in line for her because of other loyal customers but in the end it was worth every minute!
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November 2023 by Sookie
I appreciate that lady with the accent in cosmetics. She was super helpful in a professional and kind way. Thank you
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November 2023 by Beckylynn Noel
Great customer servjce
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November 2023 by Camilla Carson
I love Dillard's
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November 2023 by brad bukfan
Very helpful staff
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October 2023 by Jeanette B.
Thank you Ariana Allen for all your help and kindness while I was trying to find the perfect shoe for a formal Gala! I appreciate all your patience with me trying to decide on a pair of shoes! I'll shop Dillard's again for sure.
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October 2023 by karen bell
Dillards crushes the customer service game! Ina in lingerie is such an asset to Dillards! Go he fitted for your bras, ladies!
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September 2023 by Valerie Jenkins
I was not please with the Dillard’s in Clarksville Tennessee I went to buy a name brand hand bag that was marked down I took it to the counter to pay for it and the sales representative rung it up then she said this is not right and I witness her take off the mark down tag and she recalculated the balance and it’s a totally different price so I ask her why are you given me a different price so I asked to speak to the manager she calls the store manager ask ask me do you want to go to him or you want him to come to the counter all the while rolling her eyes at me the mangers come i explain then he ask the store representative where is the receipt not all of a sudden she can’t find the receipt and not the manager tell me if the handbag is this original price the percentage would equal this certain price now I’m getting mad because I know how to do math then to add insult to injury he say “ by know mean am I saying you did it but someone before me much have placed a fake clearance on the hang bag so for reason I will never shop at the Dillard store in the governor square mall ever again i would appreciate it very must if a representative of Dillard’s would offer a way how they will address or rectify this situation so that it can be avoided in future circumstances
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September 2023 by Troy Byrne
I haven’t been to a Dillards in probably 8-9 years and forgot about the high quality of clothing they sell. We purchased some clothes for our children there this past week. Customer service was great as well.
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July 2023 by Cass M
Experience was similar to the reviews of other patrons, specifically poor customer service. Sarcasm and a lot of overt behaviors displayed by staff.Dillards clothing isn't up to date with most high end retail stores. Luxury is subjective.
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July 2023 by Mercedes
This review is for Danny in handbag department. Danny was so kind and patient with me I’m from Georgia and I didn’t bring a handbag. She had a outgoing personality she didn’t rush me in making a decision she continued to wait on other patrons and came back to check on me when she was finished with other guests, it’s a pleasure to still have nice patient employees because Covid changed the world and a lot of people. Please let this young lady know I really appreciated her help, she went above and beyond. Thanks Dillard for having an amazing employee.
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July 2023 by Jonathan Kenner
They sell quality products, but the store has a care-worn feeling to it.