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November 2023 by Tim Wille
Great fixtures and service
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September 2023 by Antonio Lathon
Didn’t feel welcome. Never ordered what was requested
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May 2023 by John Russom
Do not shop here! They are scammers! They’re scared to communicate with well informed consumers. Any price on any item make sure you price check because “The Ferguson way” is to mark items and prices up 180% of market value. What a distasteful company. Don’t comment back if you’re scared to answer the phone and answer a simple question.
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February 2023 by Kay Drew
The showroom is beautiful and the sales consultants are knowledgeable and ready to assist. Every time I have needed lighting, inside or out, Cammy Rittenberry has been very helpful. Her understanding of the budgeting process and the delivery dates as well as the design aspect of the project is spot on. I will continue to return again and again.
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September 2022 by Sha' Salas
Cammy's customer service, recommendations and patience were unmatched! She was extremely helpful from start to finish! I can hardly wait to receive the quotes, place the order and enjoy our fixtures!
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November 2021 by Robin Henderson
We are satisfied! We found what we're looking for and shipping is free over $49! They have a wide selection of lights and mirrors for bathrooms. The staff was very kind, knowledgeable, and helpful!
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May 2021 by MELODY NALLEY
Horrible customer service! Waited 45 minutes looking at lights only to have the salesperson approach me and then argue with me about a light I wanted to purchase 2 of. I said I wanted to purchase this black light and she said it’s brown. I said it looked black but that’s fine- I’d like to purchase 2 of them. She continued to tell me they weren’t black, they are brown. English toffee. Even got a black notebook to show me the color difference. Ok, I just want to purchase 2 of them- “ but you can see they are not black right?” As she continued to explain I just told her never mind I was good to go somewhere else. You can be right or you can be happy. This woman needed to be right. What a waste of time!!!
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May 2021 by Amber
This was the most fun experience we've had since we started building those ladies are a hoot! They cut up with us and let us enjoy picking things out without feeling rushed or inconvenienced! Would highly recommend! Great people and great selection of products!! Thank you both so much!!!
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May 2021 by Celina Taylor
We will never go back here. The rep was rude and ordered the wrong lights, then told us it was our fault. We had to pay over $200 for something similar to what we actually wanted just to have it fixed before we moved i to our new house. It was a horrible experience.
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May 2021 by John Austin Peay
Customer service was able to fix my issue with a faulty dishwasher. It took a little bit of hassle but ultimately they made it right!
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August 2020 by Kristine F.
After being referred by our realtor,I called to check on the availability of an appliance. The woman who answered the phone took the model number and said she'd call me back, but she never did. I called back the next business day and again gave the model number, but was told it was not in stock, and that they had no refrigerators in stock. Really? It was pretty obvious that she never checked and just wanted to get me off the phone. First and last time dealing with this place.
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September 2019 by Jennifer B.
The only reason I gave a one star is because i couldn't give ZERO. I have never been to this store and will certainly never return. I went there as I am building and was sent by the builder. When I walked in the lady at the front desk seemed aggravated that i was even there. This is the first time for me in picking out lights/appliances for a newly built home. As a manager myself, i would have expected my employees to be more helpful. During my time there one person (literally) assisted me. Her last name was Dunn. Thank you Ms. Dunn for your assistance. No one, not one other person even made eye contact with me. If I was not completely in love with the new home, I would have walked away from this deal. This was completely a deal breaker for me!!! You have a sign in your store that reads "people may forget what you said but they won't forget how you made them feel." You are certainly right about that!!! I assume since you have the monopoly on local business you feel as though you can treat customers disrespectfully??? I'm am all for buying local but next time I will be going to Lowes!!
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September 2019 by Dean B.
Very friendly and their light fixtures are high quality. I bought several lights and a huge fan for my back deck area.
