-
November 2023 by Thomas
Are their 6-stars? The team at Honest-1 Auto Care, were accommodating, honest, fair, persistent, and successful in solving an intermittent, (but disabling when it happened), problem with my car ... allowing me to complete the last 400 miles of my cross-country trip. Good people. Special thanks to Dade and the mechanic(s) that allowed me to reach Atlanta with no further issues.
-
November 2023 by Johnson
I spent about 1700.00$ at a brake shop in TX that refused to warranty their work because I PCSd to TN. Long story short Honest-1 took the time to diagnose the issues and fix it in a timely manner. Prices are fair and everyone there seemed extremely professional. Plus they warranty their work nation wide, not just in their specific shop. 10/10 would recommend for any auto service they provide. Thanks.
-
November 2023 by Rachel Bierly
I was on my way home from Georgia to Chicago and noticed a lot of vibration in my moms car that I was driving back home. After finding out that all four tires were bad in my mom's car and spending a VERY long day getting them replaced, Honest-1 got me in to have the alignment checked and straightened out so my new tires would be good to go. And while giving me an all clear to drive it as safe, they did a quick inspection and let me know that the brakes were going to need replaced once I made it home. They even topped off my fluids, which is something the car dealership that I sat in for hours waiting on to find out what was wrong said they would do, but didn't.The staff at Honest-1 was kind and caring and above all, HONEST! A big thumbs up from me!
-
November 2023 by Sara Jones
Always transparent with what needs to be done and gives suggestions. Also, the shuttle to work was very nice, so I didn't have to miss time at work to get my car looked at.
-
October 2023 by whittany hill
I want to thank Mike, Chris, and the mechanic who worked on my car! I was driving cross country and had a burnt electric smell coming from my car 6 hours into my drive. I stopped at the shop first thing in the morning! They were able to run a diagnostic and able to fix my car all In one day. They found a leak in my radiator and I needed a new blower motor resistor. My car ran amazing the rest of the trip and I had no issues! I want to thank you all again for your amazing service and getting me back on the road!
-
September 2023 by Joseph B.
Towed my truck ,after a week there, they call me .my truck wouldn't stay running.They did their evaluation and stated it need was fuel sensor and clean fuel lines.It came alittle over 700 hundred Dollars. So I said fine fix it.Came to pick up my truck ,theyIt's still not running you and approx 1500 dollar more parts and labor. Nothing was brokenBefore it's was drop off.I don't recommend this shop or These so call maintenance. Tech. !!!!!
-
September 2023 by KJ Jones
I drove my vehicle to honest care auto shop and left it there for service. During the adjustment of my rear right trailing arm, the mechanic informed me that they had broken the bolt connecting two components due to rust or seizing but I wasn’t warn before the operation because they could tell if the bolt was in bad shape they said. They advised me to obtain a replacement bolt, which they intended to charge a significant amount to order.The following day, I acquired the replacement bolt and brought it to the shop for installation. To my surprise, I was presented with a labor bill exceeding $150, including tool supply fees, for what was estimated as one hour of work. Reluctantly, I paid for the removal of the bolt, even though the job remained incomplete.Consequently, my car was inoperable, and I had to arrange for it to be transported on a trailer to another repair shop. I spent the entire night, until 2 in the morning, replacing the suspension component that had a broken bolt lodged in it and ultimately replacing the entire piece.This unfortunate situation left me physically exhausted, and I was unable to attend my college courses the next day due to the extensive work required to restore my vehicle to working condition.I drove my car there and wasn’t able to drive it back homeBut who am I to only talk about the bad the mechanic and the front office was really respectful and treated me humanely
-
September 2023 by Simone J.
So today September 10 I decided to take the boys for a drive to Cross Creeks in Dover from Clarksville. We made several stops along the way. Then all of a sudden at one stop my truck wouldn't start again. Luckily there was 3 gentleman fishing at this spot. They stopped what they where doing and immediately checked my truck over, they even crawled underneath to check the starter....it was the starter. They took about 2 hours of there time to ran and grab tools while I waited for the starter to be brought to me. I believe his name was Mike and he works for Honest 1 on Wilma Rudolph Blvd in Clarksville. If it wasn't for them I would have had to leave my truck in the woods an hour from home. Thank you Mike, your son and your friend. Several people drove by and seen my hood up and didn't even ask if I needed help. But these guys went above and beyond and I appreciate them so much. Today Honest 1 has gained a new customer. Thank you!!!
-
September 2023 by Time To Live Band
Great service. Well run business. Very clean, employees were knowledgable, well dressed and polite. Very helpful and timely service. Will recommend and be repeat customers. They were helpful in getting my vehicle in right away as I needed it done asap. Thank you.Service: Transmission
-
September 2023 by Cassie Price
Great team. Speedy service. Very professional and break things down to understand your car.I love how they keep God in the center of their Business. Thank you again.
-
August 2023 by Chris Weeks
This group of guys are OUTSTANDING from customer service to management! Long story short, they did brake work on my 93 Dodge which ended up having a failure, not directly their fault at all. But they retrieved my vehicle from over an hour away repaired. They diagnosed and repaired my truck and helped out drastically with the costs of repairs! Truly one of the best shops I have had the pleasure of working with! Not to mention, they are the only ones that work on older vehicles.Mike, you and your guys are awesome. Thanks for everything!
-
August 2023 by Ailene Hawley
I have never been more assured and happy with the team at Honest -1 Auto care. Not only did they work with me on the time to fit it within my work schedule, they also provided a shuttle for me to relieve the stress of having to call an uber. They provided excellent top notch work and educated me about what was right for my vehicle for an oil change. Thank you guys! 5 VERY ENTHUSIASTIC STARS UP!
-
July 2023 by Rebecca (Reinetier)
They are the kindest and most informative mechanics I've met. They don't give you a run around with the prices and will explain exactly what is wrong to the best of their ability which is highly appreciated.
-
June 2023 by Joel Magnuson
I went there to help out a friend she had questions about pricing and everything that was going on upon my arrival I saw outstanding customer service and when I read the paperwork it was clear that they had broken down ever single thing that will be needed and the priority of what was needed.They also included a snack and a Bible verse for the trip home.The mysterious one armed man who will remain anonymous had great work ethic and customer service skills even held open the door for his clients. I personally have yet to use their services but I was greatly impressed with their work ethic and their customer service.Great job! 10/10 from an observation perspective.
-
June 2023 by Mike Kimball
Was very disappointed when I arrived 15 minutes before my scheduled appointment that I made several days prior, then after a 15-20 minute wait was told they wouldn't be able to look at it (after telling me over the phone when I brought it in, they would have plenty of time for it), but I could leave it and they may be able to get to it the next day. Replied with give me my keys, I can't leave it. That was the whole point in making the appointment, to have a time slot to have my car looked at. Wasn't an appointment for repairs, just to run the codes and diagnosis it.
