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December 2023 by Jennifer Smith
We had the pleasure of working for Horizon to clean the exterior of a couple homes they needed completed. They are excellent to work for and paid us in a timely fashion. I cannot wait to further develop our relationship with them.Sincerely,Hoyt's Pressure Washing
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November 2023 by Christin Kim
Tiffany and Mike McKeethen run a great family business. They and their office staff Jacob and Brittney are true pleasures to work with. They were our property managers for over 10 years and really brought that personal touch. They're locals who know Clarksville/Oak Grove like their back of their hands and have a way of getting things done. It's like working with family/community insiders.Being military, it gave us that extra peace of mind through deployments and PCSing. They really go the extra mile for their clients and we're incredibly grateful for all they did for that first home we bought with our baby NCO deployment money.
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October 2023 by Ciarra Slifer
I just want to take this moment since we are finally settled into our new home. We rented a house from Horizon for 4 years and truly made the space home. As well the management of the home while we were there was absolutely perfect. I would 100% rent another home from them or have them as my own property managers if we ever make our way back to town.
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September 2023 by S F
Update: Horizon had been managing my property while I was overseas. I expected them to, and it was their obligation to ensure I was balancing tenant relationship and appropriate pricing for my rental. For years, I had been hundreds of dollars below rental rates because as Horizons said "your tenant is a teacher and she can't afford an increase." I stayed hundreds below market rate for years and years even when my taxes and insurance were going up, but when I needed to increase, Horizon gave me a hard time about increasing it. By this time, I was about $600/month below market rates and they were not supportive of an increase, which is their contractual responsibility. So I let them know I was ending my contract with them, and that's when they began to get really rude with me. They allowed the tenant to leave without paying for damages to my property. I was military and out of state, and it was difficult to get things done. I attempted to go the legal route to get reimbursed but that's pretty much a dead end too, unless you have loads of money. So my recourse is to write a review.
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August 2023 by Old Man Child
I am not sure how to put this when it comes to the management of Horizon Realty. On one hand they can be timely and prompt when issues arise and repairs are discovered but on the other hand they completely ignore emails and questions and request when it comes to your property. I suggest that much detail and communication is established before moving forward with working this company. Gain as much information and understanding as one can and don't be afraid to ask those tough questions. I am definitely on the fence as far as continuing to work with the company at hand.
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August 2023 by Brandy Helmey
They had managed my property for over 8 years and they have done an amazing job! I then had an opportunity to sell my house and the sale was executed seamlessly. I had no issues what so ever. It was done and over in less than 30 days AND the actual transaction took less than an hour. Mike and Tiffany, it has been great doing business with you.
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August 2023 by Terri
If you’re military, do NOT use this company for anything! They cannot be trusted. They lack integrity and are not honest. They don’t care about renters, homeowners, no one. They lie and try to pigeon hole people. No honor.
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June 2023 by Diana Moore
They are a wonderful property management. If you ever need anything fixed they are right on it. Very considerate of your time. Highly recommend.
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June 2023 by Kamen Green
The Horizon team was friendly to my family and work orders were fixed in a manageable time. When my family first arrived at the house we were renting, there were a few thing that should have been looked at before our move in date like double checking cleanliness of the house. When I asked about a month to month plan I was told it wasn’t available and had to stay on contract after buying a house. Luckily the horizon team was quick to get someone moved into the home before I had to pay any extra rent on top of a mortgage.
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May 2023 by Brandy Holcomb
Best people to rent from in Clarksville!!Horizon really cares about their tenants. A great company that takes the extra mile. All employees have great disposition and customer service which is hard to find these days. I would definitely recommend to family and friends. All issues always taken care of in a timely manner. Great variety of properties. Thank you so much for great customer service
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March 2023 by Emily Cassarino
I have rented with horizon for almost three years now and they have been nothing but helpful, kind and make things super simple! We lost our house when my baby was 10 days old during Covid and had 24 hours to move. (Renting from a “friend” who basically kicked us out.) They helped get us into a house that day and now almost three years later we are back on our feet and ready to move into a bigger home. And they helped us switch into a new rental. I mostly talked with Brittany and she couldn’t be nicer!! I just can’t say enough about how smoothly both situations went! Especially the first one, I don’t know if horizon even knows how big of a deal that was for our family. Can’t recommend them enough!!
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March 2023 by Mekia Denny
I clean homes for Horizon Realty and they really stand out with their amazing customer service! I am always greeted with smiling faces when I go into the office and I love working with them!
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February 2023 by Julia Spillman
Horizon was so patient and so helpful. They helped me get my dream come true house. I will be forever grateful and always refer my friends to them from now on!!! They are the very best in town hands down.
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February 2023 by Kathi Marine
We have rented two different properties through Horizon Realty and Management and will be using their services when it’s time to purchase a home. Mike, Tiffany and everyone in the office have been professional, helpful and quick to respond to our questions and needs. I highly recommend Horizon Realty when looking for property management, renting or purchasing a home.
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January 2023 by alena rosinski
Horizon managed our home for roughly 5 years and never had any issues. If the tenant had an issue they would let us know. When we had damage and an insurance claim, Mike was great on meeting the insurance company to help move things along since we weren’t in the area. When it came time to sell the house Mike and Tiffany were great. They helped the process move along smoothly. If I ever had any questions it was very easy to get in contact with someone in the office. They also were very helpful.
