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January 2024 by jessica rucker
This company disregards their clients time spent to travel there. They lack consideration of their clients. They post business hours that they do not abide by. I took off of work to come and get labs done their business hours polls close at 12 PM. I arrived at 11:40 and was turned away and did not service although there were clients remaining in the lobby. Bad business. we expect better .not acceptable.
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December 2023 by steven boyd
Closes earlier than times posted
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December 2023 by k williams
I arrived right before 1 when they reopened from lunch break. I was in and out. Eugene was AWESOME! Friendly, knowledgeable, and fast. Thank you, Eugene, for helping my visit go smoothly.
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November 2023 by Megan Martis
I was unprepared for my appointment by not having my lab work printed off. Totally my mistake. But blood on the arm of the chair I was sat in? Completely unacceptable.
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September 2023 by Benjamin Smith
The employees who work here are awesome, but...The company is trash. They are willing to run their employees into the ground, generating corporate profits at the expense of over-worked employees who are unable to even answer the phone.The corporation doesn't even have the proper systems in place to ensure the appropriate vials are present for appointments Labcorp allows customers to schedule with them.We tried calling 5x times to confirm if vials would be present for the appointment. No one would answer, which isn't a surprise given that there are barely any employees working there. The few employees that are working are running from appointment to appointment, generating profits for Labcorp, at the expense of customer service. No fault to the employees at all, I'm sure Labcorp would fire them if they weren't generating enough revenue from this location.If you have an appointment here, I strongly recommend stopping by the location ahead of time to confirm whether Labcorp will even ensure the appropriate supplies are available for your scheduled appointment.This is a phenomenal example of how locally-owned businesses dependent on quality customer service and referrals have been replaced with corporations who don't care about wasting your time or providing any form of quality service because they are more concerned with extracting every possible dollar from the citizens unfortunate enough to require the service this corporation provides.
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August 2023 by Margaret Johnson
Absolutely OUTSTANDING! If you're in the area and need a competent, kind, effective lab draw, the come HERE! I have driven from Hopkinsville, and will continue when needed. The 2 women who work here couldn't be better at their jobs. As an APRN of almost 2 decades, I can't say enough good things! Perfect stick!
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July 2023 by Sally Stoneking
Great experience! Got me in and out quickly and blood draw was smooth.
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May 2023 by Mary Pinkston
They close for lunch between 12-1, wish that was listed on the website that way people aren't wasting time. Woman at the front desk was rude when asking questions. They only have one check in machine and it's extremely slow.
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May 2023 by Montgomery B.
I traveled from Oak Grove, Kentucky, to be here before they closed at 4:40 p.m. on Friday. However, the nearby businesses claim that they left at 3:30 today. I wasted my gas and time leaving work early, and the door had no sign.
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March 2023 by Imelda Samford
A lot of bad reviews, but I made my appointment. Showed up 15 minutes early and was seen at the appropriate time. Sure the lab tech/nurse could have been more friendly, but business is business. Get in, get out, get on with your life. It's not their fault if you aren't prepared to pee in a cup. It's gonna happen multiple times in your life. Get used to it.
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February 2023 by Robert Tyree
Tried to call to see if they received the test order from my doctor. No one answers the phone. All I got was recorded message. No one will return my call.
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January 2023 by Evelyn Johnston
They're nice and everything I guess but just understand that privacy means lirerally nothing to them.
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November 2022 by christopher messer
Went today for a drug test set up appointment for 3:30 there was road work by the facility it stopped me from getting there tell 3:38 the lady up front instructed me that they do not accept any more walk-ins at this time it is not anywhere posted on their website so please use somewhere else or you will waste your time just like I did and please get a human being and not a robot I personally tried to call 5 or 6 different times and I could never get through to anybody this is a poor place for business
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August 2022 by Molly Bass
Made my appointment online. Took advantage of "wait where you're comfortable" and checked in on my phone when I arrived and waited in my car. Got a text they were ready for me. Went in, glad I had a mask bc chairs are right next to each other and they are busy. I waited inside less than 2 minutes. Phlebotonist was amazing, and funny! I was in and out in less than 7 minutes.
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August 2022 by Kathleen Riegel
Upon entry,no one to greet anyone.10 mins later someone shows there face and puts hands in air and disappears again.unbelieveable wait for no reason.very sad.years ago on Landrum place what a great place to visit.
