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January 2024 by Carol Hunter Graves
I just paid off this account and had it closed, nobody seems to get nothing right.My credit card has been mailed twice to the wrong address, they got my name wrong, and sent my bill to the wrong address.But when going in the store watching me and my best friend like a hawk, like we was going to steal something, that's probably why all my information was wrong. My bestie & I are to old, & cute to be in a ORANGE jumpsuit.I'm very very disappointed with Lane Bryant's service.I'll take my money elsewhere
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October 2023 by Kristin West
The ladies in here were so kind and good to my little girl who came along with us. I had an embarrassing issue with bras that I was buying elsewhere, and they were so helpful to get me what I needed to fix my problem. This is the only store I can find that actually carries bra cup sizes bigger than DDD and it is such a Godsend, because I have been having so many issues and just needed to be able to try some on. However, the only thing I would change is I wish they carried smaller band sizes in the store, and I hope the right person sees this and sends the message on, because that would help so much. I was able to get by with the smallest size they have in the store which is a 38, but it would have been nice to have a 36 as an option for me to try. I definitely appreciate them carrying bigger cup sizes than DDD!
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July 2023 by Tonya Craft
The sales lady was very helpful.
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July 2023 by Jeffrey Dean
First off, Lane Bryant, as a company, great job today! This experience was beyond what me and my wife were expecting today. Secondly, I absolutely ? hate shopping! Waited for an hour in the car... she's still In the store. My wife calls me to bring in a previously bought jacket from Catos on Madison St here in Clarksville 37043, don't recommend by the way. I AM THINKING PROGRESSS! Yes, the outfits are starting to come together! However another hour passes. My wife came out of there on cloud 9 because of the genuine care!THESE THREE LADY'S WENT ABOVE AND BEYOND BECUASE THEY CARE!Michaela, Taylor, Eve made the rest of the evening for us! My wife was so happy after spending her hard money with your business and the 100% genuine hospitality these three lady's provided!What the three employees possess today can't be taught. Wonderful hire, wish we had more in this industry.
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May 2023 by Christa “Chris” Cooper
Tea ? party outfit accessories. Had a great time!.
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April 2023 by Logan Mcdaniel
I have been to this store twice and both times left feeling defeated and upset, thank god for crumble being next door. The staff is extremely rude and tries to hurry everything along. Granted I have been in on two separate Saturday’s. This time at least i was able to tell who the staff was and who the customers were. I waited outside the dressing room as i saw one worker already measuring someone so i just figured I’d wait my turn. Instead i got a rude “your going to be waiting in line for a while what can I help you with.” I said oh I’m sorry i just though she was the only one doing fitting. She said nothing and grabbed a tape to measure me with i was shocked and said oh sorry didn’t realize you were doing them too. Again she said nothing and before i could even put my purse down she said hold this here and spin in an annoyed voice. I did as i was told and she measured. It was the most awkward and rushed fitting ever. She proceeded to tell me I was a 40DDD. Not even remotely close to true. I have several 40ies and they are so tight and miserable they do not work. I figured maybe she’s angry because it’s so busy and she’s just frustrated. I looked around and grabbed a couple of bras i wanted to try on. Went to wait in line (it was pretty long) and while I waited I overheard more negative things about the store and the dressing rooms from the employees than I did anyone else. I was again rudely informed that. I’d be waiting a while. At this point I again felt defeated as well I put the bras back and walked away. For a 2nd time empty handed. I won’t be back. I ordered offline and will complete the online return process before returning to this store ever again. The negative energy the eye rolls and the talking negative about your own store and employee’s while customers are present is never okay. I live in Ky and this is the closets legit bra store near me. As if bra buying is fun anyways it’s actually pretty stressful i don’t need the added negativity.
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April 2023 by Robin Henderson
I was actually shopping with my sister and the ladies there were very helpful to my sis. She bought a few things and they measured her and ME. I can't shop there! I thought that was really nice of those two ladies!!
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February 2023 by Candace Elaine Sweatt
I always love my shopping experience.
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January 2023 by Lana Siders
I always enjoy shopping at this Lane Bryant. StFf always hel9ful and friendly
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January 2023 by Samantha Duffy
Absolute worse customer experience I have ever had a Lane Bryant Not only was the employee rude that was helping me but I was also rushed to hurry up and prices that I paid for Online that I ended up needed to exchange was not price matched and any coupons that I used was lost. I would rather take my shopping to Torrid than come back here. This was taken Place on 12/21/2022
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August 2022 by Publxc Enemy #1 (Harley)
There was a lady with dirty blonde hair here that was very rude not something I wasn't expecting 1st time shopping here
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August 2022 by Patti Suiter
Have been going here for along time . Have to admit I love the service I recieve here.
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July 2022 by Estella Rambo
The best customer service and very friendly!
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April 2022 by Lisa Brooks
I didn't like the high prices...but the clothes were stylist.
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January 2022 by Helen Smith
Lane Bryant is one of the best places to shop for ladies that need a larger size. They will also measure you for the correct bra size. The have a variety of sizes and styles of underclothing for comfort and that special night.