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January 2024 by Stanley Brooks
Sam Morris sold my wife and I a 2023 Titan. He was very authentic, honest and an overall pleasure to deal with. He was very forthcoming with pros and cons of all our potential options, and we were able to purchase a vehicle that fit our family's specific needs and ultimately fit our budget. My brother also has purchased a frontier from this dealership and had a very overall positive experience with a different salesman.
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January 2024 by Stephanie Bates
Horrible!!!!! I made an appointment 3 weeks in advance for oil change, two recalls and new tires. I specified which tires and was assured they would have them. My appointment was the first of the day (730 am). About an hour and a half in, employee(who told me they had the tires when I arrived) found me to let me know they actually didn't have the tires. So this half day, at best, appointment turned into an all day fiasco. Long story short... I left dealership close to 5pm..all services rendered and with a discount for my troubles. I was never given a reason for the mixup and still find that it was totally unacceptable. I unfortunately will have to continue to use Matthew's Nissan as it is the only option that I'm comfortable with as far as a Nissan dealership close to me. But no I would not recommend anybody else to use Matthew's Nissan.
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January 2024 by Nicholas Sabolcik
Purchased a beautiful brand new 2023 Nissan Rogue at Matthew’s Nissan! Began the process online through the buy @ home program. Shortly after Darryl from sales reached out to me and assisted me on the finance process from the comfort of my own home! After sending in all the requested documents to Darryl about an hour later he sent me a few different options to go with my monthly payments and APR. Once I gave Darryl the go ahead on the deal I wanted he sent it over to finance. Melody from Finance reached out to me shortly afterwards to go over extra warranty options and provide me a couple of different options and what my new monthly payment would be after. I chose which one I wanted for that added peace of mind, it was an amazing deal! Melody then sent me docs to sign over email and then I was ready to pick up my new vehicle!!! I’m so happy with this process and experience with Matthew’s Nissan, they made it seem less!!! Will recommend you all to others!! THANK YOU Darryl and Melody and Matthew’s Nissan!!!
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January 2024 by Matthew Scott
My salesman Darryl Yates was very helpful from the beginning of me browsing online at cars, until the new car was sitting in my driveway. He was also very helpful in finding me a deal on a car that satisfied everyone involved...would definitely send more people his way. Thanks.
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January 2024 by Joseph Wandass, IV
Dealt with Darryl and he was a pleasure to work with and should be commended! He was thorough and took me on a tour of the service area as well as making sure everything was done properly! Thank you Darryl!They gave me a “family like” environment!Thank you to Marcus as well…We will be back!
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January 2024 by Cathy Bell
Despite the glitch on my part, the team at Mathews Nissan made sure I drove home in my (new for me) Subaru today! Fast fair and friendly bunch!!
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December 2023 by Joshua Stagl
Had a great experience purchasing our used ford expedition here. Highly recommend speaking to Jeremey Russell. He helped us the entire time start to finish. Very straightforward and took our needs and put them at the top, made the whole process quick, easy, and enjoyable. Very military supportive and oriented.
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November 2023 by Shelby Garner
Sam morris Jr . I called Wednesday morning and had an appointment with Sam the same day. He was very nice and easy to work with! He made the progress super easy and we were in and out with a brand new car in 2 hours. Thanks Sam!!
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November 2023 by Nathaniel Thompson
Mr Rodney Cottrell turned a horrible day for me into a blessing. First he squeezed me in last minute to assist with a dying battery and not only did he help me out with the battery, he was in communication with me throughout the entire process. He taught me verbiage and terms that will help me in the future when it comes to my vehicle. I’m super grateful for him and I will ask for him every time I need assistance. Thank you Mr Rodney, you are appreciated!
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November 2023 by Damon Stewart
If I could leave No stars, I would. Needed a 2017 Nissan Armada door handle. Was told the price for labor was $70 and the actual part was $200. When comparing the part to purchase online I could clearly see it didn’t cost $200 , however I was willing to pay for the convenience of getting it fixed in a day.After being notified that the vehicle was ready, they send a folks up message that there will be a another charge of $160 for a small plastic chrome piece to cover the key hole…..as absurd as it sounds for that part I called and they graciously reduced the price for the small plastic bevel to $110…?What should’ve been a $270 job turned into $400. As upset as I was about the last change in price and it’s insane amount. I Paid it!!!! They tell me we’ve given you a complimentary wash on us for the inconvenience and miscommunication….. “thank you”…. When I get inside of my car it smells like Cigarette smoke! And I’m literally about to pick up my toddlers from day care!!! I’m NEVER bringing my vehicle back here. EVER
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October 2023 by Kyli Hall
I got my amazing college vehicle from here and had the best service. If you are interested in looking I highly recommend talking to Sam Morris. He not only helped me at the dealership he drove an hour away to come get my old car I was trading in. He will make you laugh and isn’t one of those super Annoying car salesmen like most are. He is also very good a working with price ranges.
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October 2023 by Kevin Thompson
This is our second purchase of two vehicles at the same time from this dealer. We purchased in 2019 and again this year. The difference is we purchased them from another state. Their best asset is Jeremy Russell. Jeremy builds a great relationship and his follow through is excellent. We made the choice to come back to this dealer for the service and Jeremy’s outstanding customer service. We purchased from out of state, Texas to be precise. The finance team we great getting everything sent to us. The transportation process was flawless. Thank you all for the help getting us four vehicles. Chances are high we will be back!!
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September 2023 by Rose Matveev
Sam Morris Jr was really helpful and kind! He helped me find the perfect car and I couldn't be happier! I truly couldn't recommend him more.
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September 2023 by Kimber Morrison
Pretty excited about this beauty!! Best experience with Bobby Kingston!! Everything went smooth and expeditiously!!
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September 2023 by Tina Robertson
I would definitely recommend Matthews Nissan if you’re looking to purchase a vehicle. From day one, everything has been wonderful! The staff are eager to make sure you are satisfied with your purchase. Everyone there was professional and helpful. A great experience!
