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April 2024 by Andrew Schmidt
Carlous an absolute pleasure to work with very knowledgeable professional super salesman job well done
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April 2024 by Tamara Byrd
Lady employee was extremely helpful and courteous.. ??
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April 2024 by Sherri Lee
Caleb was amazing! He helped me find exactly what I was looking for and got me back out the door and on my way quickly which I truly appreciated as I was running so late! Excellent customer service!!
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April 2024 by Jo Wright
I have bought 3 mattresses and 3 platforms with the assistance of Caleb. He has always been professional and pleasant. Also have never had issues with delivery. Would highly recommend this business
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March 2024 by Marlon Turner
No gimmicks. Very effecient. Robert was awesome and informative. Between the sales and price matching I saved $3k on my purchase. He even waived the delivery fee.
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February 2024 by Elysse Bennett
Great service and attention was given to me by Robert! He was really friendly, efficient and very informative! I look forward to getting our mattresses delivered!
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February 2024 by Ana Ryan
Just left the store with an overall terrible experience.He said his name was Austin- he had glasses, dirty blonde hair & a short beard. Came up to us while we were browsing & said "what can i do for you?" to which my husband replied "howdy." he then repeated "WHAT can i do for you" smugly because we had not answered the question. I'm a top producing sales person & his whole approach was terrible. He asked me what I was looking for & I replied a medium to firm mattress & he replied sarcastically "That narrows it down a lot." So I went ahead & asked him if it was sarcastic to which he said "No it does narrow it down a lot" & looked to my husband to try to get him to agree that he wasn't sarcastic, but the tone in his voice the whole time said otherwise. We just came from the one down the road where Nate was working & had a great experience, just wanted to see if there were any different floor models... I wouldn't want Austin to receive the commission for the one we wanted, so l left. I was fully prepared to buy a mattress today. He also had made a comment about a floor model being 50% off to which I said I would never purchase a floor model & he said "I would, I like to save money." And i said I don't like that other people would've been on my bed & he replied snarkily with "Ever slept in a hotel?" Not the same comparison. I don't live in a hotel. Every comment was met with sarcasm, snarkiness and an icky pressure for a sale. 10/10 would not recommend this experience to anyone & it would be an excellent way to lose business. He was the sole reason I walked out without purchasing anything.
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February 2024 by Lee O'Dell
Caleb was very professional, knowledgeable and helpful. He helped me select the best mattress for me and at a reasonable price. I would recommend Mattress Firm to everyone.
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February 2024 by judyk wildrick
Every good ?
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January 2024 by Frances Hibbs
The overall experience with my mattress purchase was excellent. Trevor James was professional, friendly, and thorough with model specifications, availability, and pricing. Delivery/haul away by Johnny and Will was prompt and friendly as well. Thank you !
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January 2024 by Terry Greer
Salesman was patient and friendlyVery pleased
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January 2024 by Kim King
Cayleb was my sales person. He was very helpful in listening to me and found exactly what I was looking for. !!!!!!
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December 2023 by Justin Lee
Great work! Love the info I received and the sleep professional was amazing and helped me and my wife find our new bed!
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December 2023 by Peggy naseman
Get guy, great info and very very helpful! EST customer service I have had in a long time, great job Caleb
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December 2023 by Audrey Stapleton
The salesman Caleb was very helpful and nice. I got a great Black Friday deal on the mattress I have been wanting for a long time. I would recommend this place to anyone needing a new mattress.
