Mid-South Motoplex is one of the largest dealers in Middle Tennessee for motorcycles, side by sides, ATVs, and personal watercraft. The business prides itself on providing excellent customer service to help clients get out and ride. Customers appreciate the easy access to the dealership and the friendly, efficient service department, although some feel that prices for services can be a bit high. Many reviews highlight the knowledgeable and patient sales staff, who do not pressure customers into making a purchase. Beginners and experienced riders alike find a wide selection of vehicles, and staff members are willing to share their expertise. However, some customers have raised concerns about additional fees and costs associated with purchases, feeling that they were not fully informed about charges like freight, prep fees, and registration costs. Overall, while the buying experience has its positives, such as a great selection and helpful staff, there are mixed feelings about transparency in pricing and additional fees, which have left some customers feeling dissatisfied with their purchases. Despite these concerns, many customers report being happy with their new vehicles and the support they received.
This place is awesome would definitely recommend to anyone!! The service department always goes above and beyond for their customers. Every time I need them I couldn’t ask for a better experience. Definitely professional and that’s hard to find now and days. Thank you Mid-South Motoplex for always getting me back going.
September 2024
Chad in their service department was beyond great!! Very impressed. Made me glad I purchased my machine from them.
August 2024
Easy it get in and out of. Service department was great. Friendly, fast and well done job. A little ( maybe 25%) expensive for what was done but we know the sevice department carries the profit burden for all types of dealerships.
