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April 2025 by juantonio edwards
Very nice people very trustworthy would come back again
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April 2025 by Walter Johnson
They replaced brakes and rotors all around and shocks and struts all around. Had me in and out in about 2 hours. Great job, great crew, great service. 😃
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April 2025 by E
I’ve been a loyal customer of this Midas location, spending thousands on repairs and maintenance. Initially, the service was outstanding, with knowledgeable staff, excellent communication, and quality work. Even as the team changed, I still had good experiences, though pricing started to feel inflated. (using the most expensive version of parts they could etc.)
However, my most recent visit was beyond frustrating. My car was brought in on a Friday evening due to flashing dashboard lights. By 2 PM Saturday, I still hadn’t received an update, so I had to call them myself. I was reassured it would be ready that day.
By 5 PM, still no call, so I called again. No answer. I called at 5:30 and was put on hold for ten minutes. Finally, as my friend was driving me to the shop minutes before they close. I called a third time, and only then was I told, "We were just about to call you."
The delays continued into Monday with zero proactive communication. I had to call again in the late afternoon only to be told they needed my car for another day. By Tuesday, after yet another call from me, it was finally ready. I understand being short-staffed due to unforeseen circumstances, but that does not excuse the complete lack of communication.
As a single mother with one car and a full-time job, I rely on timely updates so I can plan accordingly. The complete disregard for customer communication, especially from a long-time customer, is unacceptable. Something seems really sketchy with how this shop is run, plus the constant overturn of staff is concerning. I won’t be returning.
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April 2025 by brandi cooper
AMAZING STAFF AMAZING PLACE AMAZING PRICES! NEVER HAVE A BAD EXPERIENCE HERE AND THEY NEVER TRY TO SELL ME ANYTHING I DONT ACTUALLY NEED! HIGHLY HIGHLY RECOMMEND CHECKING THIS PLACE OUT!
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April 2025 by Leslie Wilson
Jerrold was WONDERFUL to work with and honest!! So grateful!
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April 2025 by Dogeking 831
Very helpful and through, you can really tell they care about there customers and work.
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April 2025 by Laurel Bryson
Appointment was easy, service was fast, and everyone was friendly and thorough.
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April 2025 by Julie Bruner
Absolutely wonderful! Austin was so nice and informative. He kept me informed, even made it enjoyable. Very trustworthy place. Jordan was a pleasure to work with.
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April 2025 by Marty Chandler
Martha was exceptional. She literally did everything possible for my wife and I to make our visit affordable and enjoyable.
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April 2025 by Mescia wolfe
Big big shout out to Jerrold and his team!! I took my vehicle in for an overall inspection and they found a few safety issues. Jerrold offered all financing options, and guaranteed the work to be complete by end of day, all while he seemed to be managing the phones, front office and other customer needs. My work was done and I am completely satisfied!! I will definitely be there again!
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March 2025 by Henri Sauk
Jerrold did a fantastic work on my 2007 Lexus ES350 Flex pipe. No more noise.
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March 2025 by Eric Tooley
Martha was the best amazing customer service!!!! Highly recommend 10/10
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March 2025 by Tom Wickham
This place is absolutely amazing. They did an inspection for free and let me know about potential issues while doing my oil change.
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March 2025 by aubrey G
I came in for a diagnostic of an exhaust leak upon getting an oil change at valvoline. There experienced staff noticed a knocking rod and lifter in my motor. They explained the details and helped me move accordingly to getting my car repaired. This is more than a trust worthy staff here at MIDAS , thank you all for your help.
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March 2025 by Randall Rahn
Good service. Great communication.