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December 2025 by Boss Dogg
I had utilized this facility since 2014. Starting price was $65.00 for a climate controlled unit. Due to so-called inflation, price increased yearly. Not a problem. The issue was SROA aquiring facility from reddot storage, (with no notice) then increased rent 35%, even though during the aquisition there was no power for climate control which caused a lot of customers including myself to receive damage (mohagany and cherry wood furniture) and other materials in the summer of '25, many months. Gate was open 24/7 and caught several homeless people staying in units during the summer, and yes I took pictures. Called SROA and of course they will feed you empty promises of fixing the issue. We received no notice or compensation for damaged goods. Then after property switching hands, comes the new contract and rate increase. This was no right at all. Yet this is considered legitimate business in america. Definitely wouldn't recommend this company to anyone.
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November 2025 by Stephanie Gillespie
⭐️⭐️⭐️⭐️⭐️
I can’t say enough good things about Kristina! I came in with a whole notebook full of questions, and no other storage facility had been able to give me clear answers. Kristina knew everything I asked and explained it all in a way that actually made sense. She was patient, professional, and incredibly knowledgeable. She made my decision in choosing a storage unit so easy. If you need storage, ask for Kristina — she’s the best!
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November 2025 by Zach Edwards
This place is amazing very professional, always clean, the manager is amazing, very understanding very direct, very helpful, always willing to work with you the office is always cleaned and the product availability is always there so whatever u need they got I would 100% recommend this spot to anyone needing to store things
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October 2025 by Richetta Jones
There is never anyone in the office when you go. Received a call from the property manager who explained why she was not available on Saturday 10/25 never had a manager call and explain anything before I really appreciate that very much.
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March 2025 by Claudette Oubre
Amy was very helpful. Walk me through everything and took time to show me my unit and how to work the gate. Her personality is amazing 😍
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March 2025 by Eryka Ellis
The Staff at SROA are kind and will keep you well informed. I’d like to give a special thanks for my great experience with Ms. Amy! She was a great help and all my concerns addressed! SROA is a good place to do business with. Also, I’d recommend to everyone for their storage needs.
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March 2025 by Diego Rodriguez
Very knowledgeable and professional. Great and welcoming personality. Clean and secured facility
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March 2025 by Elizabeth Graves
Just moved home to Clarksville from Arkansas and needed information about getting a storage unit quickly. I spoke to Amy Alford the manager of the property and she was beyond helpful! So professional and accommodating to my needs and even gave me helpful recommendations on other things I needed information about around town. She is definitely a true asset and has the sweetest spirit. I won't be renting from anyone else all because she made me feel at ease and was so very helpful.
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March 2025 by Rokkisia Jimison
Amy is an amazing and helpful person. She most definitely gets the job done.
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February 2025 by Kim Jones
The onsite management here is amazing she has really made this a better place where you feel safe being at along with always working with you when there is any kind of billing or facility problem .. I recommend storage rentals of America on Lafayette Road in Clarksville, Tennessee to everyone thank you for working with me ..
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February 2025 by Sarah Row
Overall the facility is nice
However the way the place is managed is very poor. I had a break in at my unit within the first month of renting with Top storage. I immediately reported and requested video footage for the 2 days that it could have happened. They said the footage would be sent to me within 48 hours. Days and weeks wnt by multiple phone calls to their service center still no answers or footage. It's been very frustrating. Still no answers and it's been almost 2 months since the robbery. I'm beyond disappointed in the care or concern.
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August 2024 by Todd Johnson
Gate was wide open as I was driving by so I went in and looked around. Trees had fallen over the fence with one laying over a vehicle in a parking spot. Trash was all over the place. A door to one of the climate controlled buildings was wide open. The place is no longer Red Dot but that didn't make it any better. The unmanned facility business model that Red Dot used only works if the local area of a storage facility allows it, otherwise the storage facility will be in a constant state of need of attention and visibility in regard to security. This facility is in one of those types of areas. Maybe the new owners will have someone on site at all times, maybe not. The snow gate had a chain only partially wrapped around the gate posts and could easily be opened.
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April 2024 by Jamie Lee
Shantel who set me up with my unit was amazing! She was probably one of the best customer service representatives I’ve dealt with on the phone ever! I hope I spelled her name right! But so far anyone I have spoke with has been pleasant and I am very happy with my unit and my experience
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April 2024 by Worlds Largest Closet
Hassle-free auction. No problems.Very polite customer service.
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April 2024 by Mike Nagey
This storage facility is affordable and does what I need. My only real issue is that it's closed after 10 pm. As someone who works nights I would like to be able to have access to my unit after hours.
