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November 2023 by April Moore
Staff was friendly and kept me informed throughout my repair. They were transparent about pricing and worked with me when my insurance delayed the delivery of my vehicle.
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October 2023 by Cody Sutton
Had my rear windshield replaced. Employees were nice and the repair didn’t take long. Happy about the repair and customer service but the clean up job was awful. They left a ton of glass from my broken rear windshield in between the new windshield and lip of the trunk. They didn’t even bother to vacuum all of this glass. Not happy about having to clean this out.
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October 2023 by Sid Braddy
Did a great job and was quick too. Reasonable price compared to competitors!
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September 2023 by Natalie Stepniewski
If I could give 0 stars- I absolutely would.I was here earlier in September 2023 for my appointment. I came in 30 mins early for my 10 am appointment & dropped off my car for my scheduled windshield repair. I had gotten picked up so that I didn’t have to wait there. They told me that it would be an 1/1.5hrs to repair the windshield. They called me at 12:30 pm to inform me that they got the wrong windshield & cannot install it. I understood that- honest mistake- wrong windshield but to call an entire 2.5 hrs later to tell me that? I wasted my day off to fix this- waiting for my car.They asked to reschedule me a certain day- I said I could not do that particular da & if they can call me when the correct glass comes in. They scheduled me anyways when I got an alert & had to reschedule the appointment. I took off of work yet again to accommodate the new appointment. I got here at 10 am for my 10 am appointment. I waited an hour just for them to bring my car in. They told me it would be done in an hour/ hour & a half. Still waiting for my car and I had to cancel my noon appointment elsewhere. When I told them I had an appointment the guy could sense my frustration and simple said “I can’t control your calibration”. Although that’s true- you can control your communication and let me know the process before giving me the wrong time.Extremely disappointed with the lack of communication and unprofessional behavior. Will not ever recommend this place or be back. I would rather pay completely out of pocket elsewhere.
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September 2023 by C T (Mz. Fulfig'd Beauti)
Been driving around with a cracked windshield for a while now. Insurance was quoting over $1k. Paid out of pocket roughly $500. Service was fast, less than two hours, plus they cleaned my dashboard and vacuumed. Other staff was friendly. Waiting area wasn't crowded. Happy customer!
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July 2023 by Kathie Mendoza
Great service! Front desk lady is sweet and high speed.
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May 2023 by Katherine Newman
I’m going to start by saying I never leave 1 star reviews… Went in with warranty coverage to get barely a half inch chip repaired… while filling with the resin it spread and is now 8 inches long and has to be replaced, so no longer covered through warranty. Safelite says “failed repair” and that’s it. I now have to replace my windshield out of pocket. Thank you for absolutely nothing.
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May 2023 by Alfredo Flores Flores
I had very service with them.
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April 2023 by Jerome Heck
30 min to fix windshield, very fast and professional. Price was right also
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March 2023 by Nicholas Person
Always fast, clean, and on time.
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March 2023 by Otis Johnson
Had to drive more than an hour to get to them for a windshield because they wouldn't come to my location after waiting 3 hours for them to put in the windshield, next morning I find that it is popping at every turn that I make and the trim is coming loose at the top of the windshield my gosh I have to drive another 2 hours to have it done again why can't we do something right the first time are we professionals or not? In this case I would have to say not! Funny I'm watching a Safelite commercial what a joke
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December 2022 by Vicki Verner Salter
They were very professional and I was out of there within 30 minutes.
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March 2022 by Marc Hodges
I have had a terrible experience and it's still ongoing. I had my windshield replaced in November of 2021 and it was done terribly. They left adhesive debris on the dashboard, a bubble in the automatic windshield sensor, adhesive smeared inward past the dot matrix line, wires left exposed, a weather seal half inside/half outside the glass, didn't line up the rear view mirror so a huge gap in the trim was evident, and damaged my a-pillar. They then had to replace that hack job and since then they have scheduled me two more times to replace the a-pillar but every time I am supposed to have that appointment they call me the day of to tell me they don't actually have the a-pillar. This is the worst experience I've had with a glass company. And don't even try to call them, you just get a robot that tells you to go online. This place is awful. Go anywhere but here.
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February 2022 by Leonard Stanton
Super fast, pleasant to deal with and on time.
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October 2020 by Callie Rose
Had a great experience today! I was in and out within 40 minutes with a brand new rear window. Even better, I was able to schedule my appointment online in advance. Thank you for such an easy process!
