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November 2023 by Katina Washington
So far, so good! I hit a deer on 11/9….not major front end damage but damage nonetheless. Vehicle was still driveable. The lady who assisted me was super nice and answered all of my questions. They got me in 10 days after the online estimate and started working on it immediately. I received an update that night and a completion date of 12/15 the next morning. Will update this as I move through the process.
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November 2023 by Theresa Jarvis
Excellent work! Had my truck back in just a few days looking brand new
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October 2023 by Susan Bergman
My car was taken there for an estimate which was done. The people were wonderful. The problem came when l was told because of a prior repair on the car they were unable to do the work pre policy. Which left me scrambling to find an auto shop to do the work. Be forewarned this is common practice for commercial companies.
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August 2023 by Carson Wingler
Customer service on our initial call left a lot to be desired. It seemed like it took forever to get our car moved from the tow company to Service King (Crash Champions).Once the car was in the shop communication was great, we knew exactly where our car was in the process, and the finished product was amazing.To summarize, improve your initial customer service because your body shop does a great job!!
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August 2023 by Christine Prince
Great experience with Crash Champions, they kept me updated through the whole process of repairing my van and did an excellent job, quickly! Staff was polite and helpful with all my questions, and they communicated with my insurance directly Very happy with repairs
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July 2023 by Kayla Vincent
10/10! Wow, I can’t say enough! They are friendly, compassionate, they take their time with you, they COMMUNICATE. I was told my car would take more than a month to fix (from insurance, other companies), service king had my car for 2 weeks. They blew me away. I will 100% be recommending Service King to anyone who needs their car fix. In fact, I already recommended a neighbor.
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July 2023 by Angelina Nelson
My vehicle was recently here and the service was excellent! I was receiving daily texts with updates on my vehicle.
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June 2023 by Laci Hartrum
Everyone was very nice & helpful. They are also all very communicative & kept me in the loop the whole time. I appreciate everything they did for me!Services: Painting
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April 2023 by Amr Mohammed
Everything was good except for the time and policy with insurance, it just seems too crowded so they took time to finshed my car
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February 2023 by Robert B.
Great customer service and excellent craftsmanship of work they provide. They provide continuous feedback of the progress and respond promptly with any questions or concerns throughout the process. The service provides rental drop off for Enterprise which is a plus. They work well with accurate estimates to USAA for quick payments and ease. Never have I been more pleased with car service. Thank you.
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February 2023 by Karmen Gia
Excellent!!I am super impressed with the work they did on my vehicle.Not only did they're team do fantastic work they were professional and got the job done fast!Thanks again!Services: Body & Trim
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February 2023 by Amanda
I had a dent in my car and this shop was able to make my car look like the dent was never there. The staff was also kind and my car was repaired within 4 days just like they said it would be during the estimate.
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February 2023 by Stacie Simpson
Service king FT Campbell location does amazing work! Great customer service too. This is the only location we will take our vehicles!Service: Body & Trim
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February 2023 by Mia Long
Had a great experience with Service King! Everyone was very helpful and kept me updated throughout the entire repair process!
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September 2022 by SSG Ryan Gleghorn
Clint the gentlemen working at one of the desk inside was an amazing help! This guy is awesome! Super competent and very knowledgeable and got me on my way happy as can be. The work done on my car was immaculate. Thanks Clint for the great customer service!!! ~ Ryan GleghornService: Body & Trim
