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January 2024 by Walter Mosley
Great service agent took the time with me to make sure I was able to get my wife a nice Christmas gift iPhone 15 she really cares for her customers provided top notch service thank you very much…
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January 2024 by Cindy Clark
Watch out for the scams. Ask plenty of questions. They talk fast and tell you you can get a free phone. After sitting there 4ever you are so ready to. Then they tell you got to pay like $300. You been there 4ever so you pay. Take your new phone, and then when you look at your paperwork, you see that your monthly payment has more than doubled, too!
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September 2023 by Richard Clark
They've always been quick to assist as soon as you walk through the door. This is my go to location as it is 3/4 mile from my house and I've not been disappointed. It is a smaller store but that's about it.
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January 2023 by Brooke Lane
T-Mobile off of Tiny Town across the street from the movie theater is the best store you should go to! The employees are the sweetest and go out their way to make sure I am satisfied! The manager Cierra and the assistant manager Nakayla are great managers along with their coworkers; Ashlee and Alexis! They were so helpful and made it a fun experience for me while being moving fast. Definitely would recommend this store over any other
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January 2023 by Ashlee Wilkinson
I had the pleasure of working with Alexis and Kayla. They were amazing! They were able to answer all of my questions and offer me an amazing deal. I love this store!
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January 2023 by kim W
Nakayla was the best really loved the customer service and even the personal conversation we had while waiting in between the process. She made my experience being out here in Tennessee, wish they were more like this in California
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November 2022 by Tamarcus Summers
I've been a tmobile customer for years. Best deals and service is awesome. Come give us a try.
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August 2022 by Norma Miles
If you are looking to get a phone or internet service with T-Mobile go to the t-mobile store on Lebanon Pike in Donelson and ask for Lakeithia! Warm professional and knowledgeable and really cares! She’s a true gem in these unsettled times! Thank you!
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July 2022 by Ronnie Choate
Kept us waiting for a long time and finally after offering us an upgrade deal didn't have the phones in stocks after we accepted. Very disappointing ?
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March 2022 by Dewana Jones
After researching need to share my experience first. Customer service was very poor Paris offered my family a quote and in a matter of minutes while the agent was doing the deal Paris comes up and say they can no longer do it because the deal change she said it very unprofessional. We explained to her that it’s not right to quote us something and change it suddenly. We request the manager cierra who was extremely unprofessional also. She stated she stands behind Paris they are personal friends. While explaining everything to her out comes territory manager Germaine who started verbal attacking my husband. He read our shirts that had our church name on them , he began telling him you call yourself a pastor trying to get a deal. He told him he’s not a pastor , that he’s getting paid by the church which is not true ( defamation) He threatens to come to the church he said he was gonna look us up and he’s coming (threat) he told me that I need to stay in my place . In front of other customers in the store , whom are willing to testify. We also have recordings of this the threats and all. I am asking corporate whom we are reaching out to , to deal with Territorial Manager Jermaine for the attack and threats representing T-Mobile and store management cierra . If nothing is done we will began legal actions. They are still holding our money after we turned the device in we have been back to the store requesting our money they said they will call us and give it to us when they are ready it’s been since 2/22/22 and they are still holding our money . I am hurt by their actions very humiliating my son and daughter had to witness these threats and defamation of character. They where traumatized by this .
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February 2022 by Susanne Taylor
Xavier is the best! He fixed a billing issue in 20 mins, and I could see the fix in the app and got a confirmation email before we left the store. We never had this great service while with Verizon. Love the new Tiny Town location. ??
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February 2022 by Chelsey Breese
Best service at this location. Personal preference Ciera and Paris as a representative.
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September 2021 by Chanelle Edwards
Go there and see Jay and Mel. They are awesome sauce. They got to the root of my concerns and made sure I was token care of.
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April 2021 by Alyssa Stabile
I had amazing day at T-Mobile. Thanks to jermaine and Maliana. Definitely took care of me. Thanks again
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April 2021 by Charles Harris
Cierra is always so patient with me i always come to her and she helps with my device and account!!!
