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April 2024 by Sue Moore
Waitress was not friendly until collecting our paymentOrdered morel mushroom & onion chicken. Brought plain chicken with a little cheese on it. No mushrooms & onion. Said out of mushrooms & onion. I ask why they brought plain chicken out instead of letting me change my order to something they had on hand. Waitress said "I don't know" we will NEVER eat there again. Waited over an hour to order & get our food . We went in to order 11am when they first opened!!!!!
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March 2024 by Nettie McCorkle
We ordered 4 meals all with Mac and cheese. The Mac and cheese smelled awful and tasted like it was weeks old.
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March 2024 by Summer La’Quawn
If I could give zero stars, I would. The only person who wasn’t rude was our server, Isabella (100 kudos to her). All three steaks were overcooked. Medium rare and well are VERY different. We ordered medium rare, NOT crumbling to dust in your mouth. The shrimp was still raw, and it took 15 minutes to get kids French fries. We let our server know about the overcooked steaks and raw shrimp. She informed the manager, who came over like everything was fine when clearly half the food was still there. She said, “Thanks for coming out.” Yep, you’re welcome, ma’am; never again.
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March 2024 by Asher Jannuzzello
We had tried to call a week ago to set a reservation for a large party of people for a going away dinner since we are moving out of state. Manager says that shouldn’t be a problem however they can only make reservations same day just call in the morning. We call morning of the moment they open to reserve the same large party and we are then told they can only reserve for party’s of ten because they are expecting a lot of large parties today. But how is that possible if you can only reserve a table same day? It all really felt disingenuous and the manager wouldn’t even speak with us. It all really derailed and frankly ruined this event. I am very disappointed in the lack of communication and willingness to compromise.
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March 2024 by Priscilla Pressley
The wait was long, and did not provide all food items.
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March 2024 by Bobby Pittman
Great food and service.
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March 2024 by Hesham Abbas
Rating is always judged by how busy a restaurant is Friday night, this one is packed! They handle clients very well and keep them happy while waiting offering peanuts, but I had to ask for it. The food is very delicious and Francisco was quite professional in helping my table. Highly recommended for what they offer and the way their food tastes!
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March 2024 by Shirley Beasley
It was pretty busy for 9:00 on a Wednesday evening. Our food was slow coming out. We even had to wait to get rolls for about 15 minutes.
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March 2024 by shawnna Perry
Waited over an hour for a to-go order and only after checking on the order was I told that an item we ordered was out of stock. Shouldn’t you know when an order is placed if the kitchen doesn’t have what you ordered?
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March 2024 by Melissa Hibbetts
The service was excellent. Always enjoy the rolls and sweet butter!!
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March 2024 by Rock Boi
Food was good, but we DID NOT get our rolls until we were finishing up eating.
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March 2024 by Holly Ward
The worst experience at Texas Roadhouse that we have ever had! We checked in online & had a 30-40 min. Wait. Then, We were told to go inside. We waited another 30 min. My husband kept telling them that we were told to go inside. They kept saying that just because we were told to go inside, doesn’t mean our table was ready. Well, frequent flyers of Texas Roadhouse, yes it does! We are always seated within 5 min. Of being told to come inside! 3-7 ppl at all time hee heeing & haw hawing at the desk. Multiple people working , so no shortage of staff! FINALLY, we received our food, after 2 hrs of being at the restaurant! Our medium steak that we ordered was RARE! Mooooing and bleeding! Our daughter’s boneless buffalo chicken wings were cold! We asked for our ticket & the food to be taken off! Our server was very sweet, but all in all, it was a very bad experience and waste of 2 1/2 hrs of our night! I honestly don’t care if I ever visit another Texas Roadhouse! I
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March 2024 by Ashleigh Baird
While it is normally a great experience at this location, today was abysmal. If the waiters and waitresses were less enamored with each other and actually doing their job the experience would have been much better. Even one of the “managers” today, was jumping onto his coworkers and fooling around just as much. The food was not cooked to the specifications given, and it took way too long for us to even get silverware. Very disappointed today. See photos of their congregation spot.
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March 2024 by Roy Henson
15 minutes they said, 35 minutes ago!
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March 2024 by Ciara Lawson
I used to love this texas roadhouse but it sadly has gotten worse. The last 3 times I've been here I've had to ask for my food to be remade because it was always undercooked. I will still give you guys my business and hope things get better. The servers and the atmosphere are wonderful and I know it's not their fault when the kitchen messes up. The hostess could have had a better attitude however. Giving people dirty looks just for asking for a table is a little rude.
