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November 2023 by Kevin kuhnert
Wonderful place to get your electronics fixed. Have used this exact place many of times for my devices and make it very easy and straightforward working with insurance or without. Very knowledgeable and polite staff will recommend 10/10
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November 2023 by Debbie Hart
The gentleman was very nice and professional. Even though my phone was beyond any form of repair, he went over my other options with me and was very informative.
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October 2023 by Lisa Feil
Great service every time! Love the staff. Fun, kind, professional, and down to earth. Never had an issue with any of their repairs. Always looks like new. Highly recommend.
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October 2023 by Vanessa Soto
I had such a great experience at this location. I had the pleasure of communicating with Kymber. She was very knowledgeable. I did get a chance to speak to some of the other staff but Kymber was an absolute delight. I received my device in a timely manner. hallelujah!
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September 2023 by Hdjsj Hdusbs
The people here are so awesome, they hooked up my cameras free of charge after the unprofessional service I received at #ifixit. I will tell all my friends to take their buisiness here, Thanks again!
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August 2023 by Alicia Smith
I recently upgraded my phone and transferred all my information to the new phone. Everything transferred successfully except my text messages. I tried multiple times to resolve that issue, and I spoke to Verizon tech support several times with no success. Eventually, the Verizon tech suggested I go to You Break I fix. Initially, Kimber helped me. She tried several times as she was determined to fix the problem. After a while, Dustin got involved and ultimately was able to transfer my messages. Both of them were professional and knowledgeable. I highly recommend this place and would definitely utilize them again if I ever encounter a problem with any of my electronic devices.
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August 2023 by Christina Montellano
Great experience here. They were really clear and communicating everything they were doing and if they needed more time to fix my phone and incredibly nice overall. They also have really reasonable prices as well.
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August 2023 by Tristan Bennett
If I could give zero ⭐️, then I would! Advertise free diagnostic and then charge me $50 only to keep my device for a month and then never actually diagnosed for the tire repair could be started. Dropped device off on 7/12 and picked device up still broken on 8/21. Every time I talk to the employees they gave a different day the different explanation of why it was being delayed. I did get a refund at the end, which was the best part of this experience.
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August 2023 by Chynna Hawkins
I had two claims with in two weeks. They are very professional and ready to help. Customer service was wonderful. I would recommend them even if you don't use insurance.
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August 2023 by Maghan Bryant
The technician was on time and polite. The communication from Asurion regarding my appointment was great. My phone was fixed within 30 minutes of the technician arriving.
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August 2023 by Susie Clark
Everyone there was very pleasant to talk to, and they fixed my phone very quickly. Also, I would like to mention that the price was way better than the other places in town.
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July 2023 by Andrea Connors
This location had my computer since 6/28; it was not ready for pickup until 7/18! Too long to be waiting for a replacement hard drive. I only heard from a technician once the whole time. I came in for a tune-up which determined I needed a new drive. I called several times to get an update on when my hard drive would arrive. They never had an arrival date for me. It was too long without my computer :-( I have not yet booted my computer to see if it works fine. I sure do hope so!
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June 2023 by SHELLEY MCINTOSH
After 3 days of at&t not being able to figure out why I could no longer make calls or text, these guys not only diagnosed the issue but had my phone fixed in two hours!!! Great customer service and great quality of work! Would highly recommend!!
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June 2023 by Sandra Goolsby
This place is AWESOME!! Extremely friendly, switched out the insides of my son's switch controller for him, Prices are wonderful, we will definitely be going to them for all of my families electronic repairs.
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June 2023 by Ty-Isha Zambrano
Excellent customer service. Fast repair on my Nintendo Switch oled. It got dropped and the right analog broke off completely . I thought the whole right joycon would have to be replaced but they were able to fix the analog.I dropped it off Thursday and was told it would be ready by the 25th but got it back today on the 19th.
