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9AM - 5PM
1324 College St, Clarksville
Truck Rentals
“I've rented a trailer from here on two different occasions. The couple who manage the place were a pleasure to work with! Plus, both times they attached the trailer correctly and check for mistakes before they sent me off. For all other U-Haul places, I've had to go behind them and fix dragging chains and unsecured wires. I'd recommend them to anyone!”
“Broke down late at night had to get towed in to this Ryder shop.Shop opened up at 0700 Mr George was the mechanic assigned to my truck, apart from replacing the starter he was able to find another issue with my espar heater knocked that out as wellMr George even bought me lunchGreat group of guys here at Ryder very friendly and attendant to your needs, I don’t normally travel through these parts but if I ever break down again, you can be sure I’ll be at this location.”
“Even though I checked in and out with the app the gentlemen working the desk the day before was extremely helpful on helping me navigate the process. He also came in early to ensure that if I had any problems he could help resolve them. To me that was first class customer service!!!”
“Very nice and helpful with everything. We had a problem with a U-Haul from a different place and the lady helped us and was nice about it after having to deal with rude help elsewhere. Would definitely recommend!!”
“We had a great experience renting a trailer from this U-Haul location! The pickup process was quick and easy, and being able to do a self drop-off later made everything super convenient. The equipment was ready on time and worked perfectly. Overall, a smooth and hassle-free experience — highly recommend this location!”
“(Unnamed hero) By FAR the most customer oriented and friendly service I have received over the phone in a very long time. Didn’t have what we needed at his location but made a personal phone call and got us exactly what we needed. Literally saved us hundreds of dollars vs dealing with a competitor. Would gladly do business with this place again.”
“I originally made a reservation for a one-way rental from this location through the website and the quote I was provided was around $150. I got there to pick up the rental and the lady who is the manager there changed my reservation to an in-town rental. She had already taken close to 45 minutes to get the reservation completed and I didn't have the time to argue with her about it so I just let it go. Instead of it costing me $150, it ended up costing me $227.89, but again, I didn't have the time or energy to argue about it. I got an email for a survey and submitted the survey and simply said that because of this service, I would not recommend this location to a friend (a price increase of over 150% of what I'd originally been told it would cost is a good reason, right??). The manager just called me and wanted to know why I wouldn't recommend her UHaul services. I first told her I wasn't comfortable talking with her about it but she kept pushing. I told her the above information and she wanted to argue with me about it! I told her again that she could have her manager reach out to me to discuss it because I wasn't comfortable talking to her about it and she got argumentative! She told me she was the manager and she wanted to know why. She insisted a one-way trip would have cost me more and I told her again that the reservation quoted me around $150. She has been extremely nice but now I feel like I'm being harassed because I gave an honest review of this location.”
“The woman that work here are very friendly. I would highly suggest this location if you want to deal with a friendly environment. The rental process is very fast and easy.”
“We have rented from Penske during our many moves while being part of the military life. This is our third rental from this location and each time it was pleasurable, easy, and a reliable rental. Benjamin goes above and beyond to make you feel comfortable and taken care of. He is informative and makes sure that you drive away with all the information you need as well as having a safe vehicle for your trip. Thank you Benjamin and Penske. We will be return customers.”
“Ebony Nelson is the best! She makes sure to come with a resolution for your needs! She’s an exceptional manager. Enterprise will now be my choice to rent commercial trucks!”
“I had a pretty terrible experience, renting a Penske from San Diego to drive to Clarksville but regional management out here made sure that I was satisfied and took care of all the issues very quickly. Don’t hesitate to rent a Penske out here.”
“Rae was amazing! I had rented a u-haul from a different location that turned out being a dud, she helped me coordinate to get an alternate vehicle very quickly. Handled all the rebooking and refunds very professionally and expeditiously.”
“Rented the 26’ truck and had a great experience from start to finish. Pickup and drop-off were fast and hassle-free, and staff at both locations were friendly and professional. The truck was impressively clean, ran smoothly, and got surprisingly good gas mileage for its size, plus it only needed regular 87. Pricing was a fraction of what competitors quoted for a 100-mile local move. Will absolutely use U-Haul again for future moves.”
“This is the best location hands down . I spoke with corey because I had trouble checking in for my uhaul. And i was rushing due to family emergency. He helped me and went above and beyond . You dont get great customer service now a days. Corey was a great exception and treated me with care like family. Thank you uhaul and corey for making my experience with uhaul great . I will return and recommend . Please give corey a raise !!! He deserves it.”
“Just be clear and make sure that your customers know if you bring something back after hours you need to check it in with the app. I wasn't told and was charged an extra $20 for a service charge. But I called where I rented from talked to them letting them know I wasn't informed about that and they are gonna refund that extra charge. Great customer service”
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“Needed an appliance dolly after our movers from one of U-hauls third party companies didn’t show. Gary was incredibly helpful with the whole process. He was welcoming and made sure we had everything we needed! Thank you Gary for saving the day!”