1st Franklin Financial is a business that puts people first and offers financial assistance with personal loans up to $15,000. They have flexible terms to fit any budget and are not payday lenders, offering both short and long term installment loans with fixed payments and rates. With over 300 offices across the southeast, they have been providing loans to neighbors for over 80 years. Customers have shared positive experiences with the staff at the Cleveland, TN location. They have described the team as kind, sympathetic, and willing to work with individuals in difficult situations. Specifically, Miss Lynda, Miss Tracy, and Traci Dunn have been praised for their exceptional customer service and going above and beyond to help those in need. The manager, Lacy, has been highlighted as the "absolute best" and the location is considered the "go-to" for loans. Overall, customers have expressed gratitude towards 1st Franklin Financial for their role in restoring their faith in humanity.
Very friendly! Great service! Lisa was very kind and helpful!
July 2026
Phenomenal place if you need financial help. Sarah is the one that helped us but everyone of these beautiful ladies were kind, sweet, caring, and helpful. Thank you for everything
July 2026
Great and friendly staff and was able to get a loan fast would definitely recommend this place
