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June 2024 by Eylish Jones
So, we have quite a few things from Aaron’s. John, the manager has to be one of the best people around! He is great. Alway has been. Never an issue with him. However, Christy another employee there has to be one of the rudest customer service employee that I have ever interacted with. She always has a tone. There is always the feel of tension when speaking with her in person or over the phone. I understand that collecting money and calling customers can be very hard and mental stressful. But there is no reason to act the way that she does all the time to every customer. Might need to be retrained in customer service guide lines.
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May 2024 by Lisa Curtis
Great place for rent to own. Very nice employee's.
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January 2024 by Joyce Parris
They will work with you if something comes up and you get behind on payments.
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December 2023 by Megan Wilks
Love this place great people
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November 2023 by Robert Henley (Bobby)
Great place to get good quality stuff
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August 2023 by April McGowan
Great place, great service.
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July 2023 by Sherry Sandidge
I always get the best and curtious service every time I go to Aaron's. I am so thankful for the staff's help and speedy time in and out of the office. I also got a thank you card and candy....Thank you Aaron's!
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July 2023 by Sherry Allen
I always get the best and curtious service every time I go to Aaron's. I am so thankful for the staff's help and speedy time in and out of the office. I also got a thank you card and candy....Thank you Aaron's!
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July 2023 by Mary Taylor
Very friendly and they treat you like family
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June 2023 by James Lee
Nice store
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June 2023 by Rodney Burrows
Just ordered my new bed from here!
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May 2023 by Calvin “The slick one” Hammers
Great place friendly, helpful they actually acted like they care about wanting your business. Good people I'll be back.
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May 2023 by Terry Brooks
I'm a employee at the Cleveland location I love the job the staff is super nice
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April 2023 by Scotty “Stayout” Kilgore
Great place friendly, helpful they actually acted like they care about wanting your business. Good people I'll be back.
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March 2023 by Dakota Hodge
Will never be doing business with this location ever again. The lady in store was super sweet. We chose our delivery time as 2-3 and they didn’t show up till after 3 the first time. The dryer ended up not working. They told us we needed to get a new plug but we told them the landlord himself has checked it and used it multiple times and it was the right voltage. So they took back the dryer and said they would let me know if they plan on coming back that same day or whenever they could. They never called back so I called them a little after 5 and scheduled 2days later for the same exact time. Here it is the day of the new delivery and it hit 3 so I called and john told me they would be here in 30/35 min I told him I needed to pick up my husband at 3:30 and John said he would call the driver to let him know to try to hurry to drop it off so I waited and waited still know one showed up I called them again around 4:45 and John said at first they knocked on my door and but know one answered. Which is a lie because I had to get someone else to pick up my husband just so I could stay home. John then said he would call me back to figure out what happened. At this point I’m beyond irritated and told him to just pick up the washer and to cancel our account and that we are going somewhere else. John called back and said he told them to show up after all there drop offs because I had to be somewhere at 3:30 but never informed me of such then said they would show up in 30mins which was at 4:45. Now it’s 5:45 and they still haven’t picked up the washer. I find this to be completely unprofessional. Especially with how they delt with the situation. It’s not my problem they don’t know how communicate properly with their drivers or customers. If you want to save yourself a headache take your business else where.
