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February 2024 by michelle melton
I love this place., the guys are always super attentive, explain things, the customer service is top tier!
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November 2023 by Claire Smith
Took mine and my husband's phone in there about a year ago to replace our phone screens. My phone had random touch issues after and also major issues being able to use wifi. They tried telling me they didnt mess up my wifi, yet I had money I was trying to hand them to pay for everything and they wouldn't take it from me before I was able to send an imessage first. I was finally able to, but my wifi was never the same again. My husband's phone...they damaged the motherboard and his phone became inoperable. He was unable to recover important information for his business. They did replace his phone, but it was a while before he had another phone and it still doesn't make up for all the extra trips to Cleveland and loss of important information.
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October 2023 by Sakan Bushi
I had my phone replaced on 10/02/23 around 5-6 o clock by Jason (I believe that was his name, he had longer hair and also some facial hair). It was an iPhone 11 screen repair, with some water damage. He is a FANTASTIC worker, as well as amazing with customer service. He had no issue with educating me on what went wrong, and how to prevent the issue in the future with my phone. I have been popping into the store every once in a while when I’ve had issues, but this one experience has now guaranteed batteries plus as my go to spot for phone repair. It’s been so incredibly rare to find a repair shop that acts like they actually care about helping you get your device working, let alone educating you on preventing further issues. Whatever you’re paying him, it isn’t enough! Thank you guys so much!
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October 2023 by Angie Noel
Great customer service, would definitely recommend. Can't beat the prices for golf cart batteries
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September 2023 by Lisa Mitchell
Very nice and helpful! Will definitely recommend
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August 2023 by Jill Brown
Always has the crazy batteries I need. $59.00 battery. I hope it last a while.
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June 2023 by Donna R.
Save your money. Replace your iPhone battery, not the iPhone!Today I just got back from Battery Plus replacing my iPhone 13 battery. I decided why buy a new iPhone 14 from 829.89-1,099 when my phone works great but my battery was going downhill fast. It cost $79.99 + tax and the gas and time to drive a little over an hour away and back to get the battery replaced. The Batteries Plus in Cleveland, TN were very helpful people, they answered all my questions. Allayed my fears of what would happen if the iPhone 13 screen if it should break during battery replacement (they replace it free.) I also had them put a on new screen protector on it as mine had damage. I would much rather pay $79.99 + tax than more than ten times that much buying a new iPhone. I'm aggravated that I hadn't thought of it before. Almost every new iPhone I have purchased has been because of poor battery life. Batteries + really should use that in their marketing materials. I have had at least four iPhone models, possibly more. Nothing wrong except the battery. I know the OS updates always attack battery life so people buy new phones. I have yet to have any that are significantly better than any other one in features or function. Why buy a new phone when you can just replace the battery. Normally by the time the battery goes bad, it's not under warranty anymore. So why worry if a different battery will affect your warranty? Good job guys.
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May 2023 by James Keltch
Easy, fast, and cheaper than an auto parts store. If ur needing a battery, check em out!
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May 2023 by Sara Wattenbarger
Thank you for fixing my scooter battery. I'll know where to come next time I need one or a new key.
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May 2023 by Stacey Graham-Swafford
Excellent service from the entire staff and extra help from Jason
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March 2023 by Jessica's Place
Very friendly and helpful staff. All very knowledgeable. Jake helped me troubleshoot my problem and did not give up until we finally had a solution (including even helping me change a fuse in my vehicle). He went above and beyond and ultimately did solve the problem. He was not only helpful and professional but he was patient and kind. I will definitely be back to do more business with them!
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November 2022 by Leon W.
After 18 days I finally got my fluorescent light! Thanks Batteries Plus Bulbs! In-store staff was somewhat aloof and did not honor the discount promised on the phone for such a long wait, but they delivered on their promise to call me when my item came in.
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November 2022 by strattonmi
Fast service. Well stocked and clean store. Great customer service.
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November 2022 by MyrtleQui Qui
Ever help people here, they always seem to do their best to get you what you need
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October 2022 by Dee Berringer
The fellows that work there are great!!! Very helpful and friendly!! And best of all, they solved my problem!!!
