Cleveland Utilities

Hours: Cleveland Utilities is committed to providing reliable water, wastewater, electric, and supporting services to its community through innovative practices and continuous improvement. Customers appreciate the company's quick and efficient response to emergencies; for example, after a tree fell and knocked down three power poles during cold weather and snow, Cleveland Utilities replaced the poles in less than four hours, exceeding expectations. Their crews work tirelessly in challenging conditions, such as working in the dark, wind, and rain to restore power promptly. Customers also value the professionalism and courtesy of the staff. For instance, technicians performing water tests at homes are described as thorough, kind, and responsive to concerns. When a water leak was reported, the crew responded swiftly, fixing the issue the same day. Although some find electricity prices high, customers generally report positive interactions with representatives, noting that staff are helpful and polite. Overall, Cleveland Utilities demonstrates a strong dedication to serving its community with dependable service, quick emergency response, and courteous customer interaction. The company's mission reflects a focus on community support, continual improvement, and reliable utility services.

1. Cleveland, Tennessee