June 2022 by Matthew Bell
Horrible experience. Angel quoted me a specific % rate and 0 points (actually had a lender credit.) We had a lock-in agreement in place signed and dated. Almost 40 days later, and with less than 24 hours until closing they slipped in almost $3000 in points to buy down my rate. They didn't notify me, didn't reach out to try to explain, they just slipped it in and hoped I wouldn't notice.When I contacted them, they said it's because they had messed up and didn't know some info ahead of time (which I did tell them, but they didn't record it and it was super easy to find on the MLS/Zillow/redfin etc.) "Sorry, I wish there were something we could do about it!" Ya, there is...don't charge me the extra $3000 in fees. We have a written contract, and you're in breach of contract...But how do you justify a lawyer to fight a $3000 lawsuit?
