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February 2024 by Debbie Adams
Bill n I were very happy with the service n detail the dealership as well as Greg Yeoman. Greg made sure our new Jeep gladiator was ready n every detail about our deal was taken care of. All of the staff was helpful in answering questions we had n were ready to jump in to get it done. Thank you Crown for the best experience we had!!❤️❤️
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January 2024 by Jamie Warfield
The team at the Cleveland location exceeded our expectations in making sure we found the vehicle with the features we were looking for. We test drove several Jeeps, and Daniel Kerr and Gregory Yeoman treated us with the utmost respect throughout the entire process. We will definitely shop here first when it is time to replace another vehicle!
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January 2024 by Amanda Long
I had a great experience at Crown Chrysler in Cleveland. My salesman, Daniel Kerr, was great. I picked out my truck on-line, and from there he emailed me and called me. He answered any questions I had. My experience here was great!! I would absolutely recommend buying a vehicle here.
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January 2024 by Kayce Long
Kregg did an amazing job helping us find the perfect truck for my husband. He was patient with us as we mostly talked by phone. Amazing person to work with!
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January 2024 by Daniel Stuckart
My salesperson Katzman went above and beyond to make my purchase as easy as possible. He also delivered my vehicle to my front door. That’s 5 star customer service. Reach out to him and you’ll be extremely happy.
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December 2023 by Dave & Amy McKenzie
We recently traded for a new 2023 Jeep Grand Cherokee L at Crown Chrysler Dodge Jeep Ram of Cleveland. Our sales assistant, Berry Snyder, was most helpful during this process. We had a vehicle picked out before arriving at the dealership, and liked what we saw once we arrived other than one issue - the vehicle did not have a trailering package on it. Working with Berry and his sales manager, we were able to get a trailering package install scheduled with the service department. We ultimately came to what we feel was a fair price for the new vehicle as well as a fair trade-in allowance for our old vehicle. Buying a new vehicle can seem like going to the dentist, but this process didn't prove to be too painful and we left the dealership in our new Jeep feeling satisfied with the process. Berry was wonderful throughout the process, treating us courteously, respectfully, and making sure we were treated as valued customers. Definitely 5-stars in our book.
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November 2023 by Albert Coley
My family and I were fortunate enough to be able to work with Jordan Gibson at Crown in Cleveland. His knowledge and overall appreciation for the product he was selling, helped us decide to buy from him. He seemed honest, trustworthy, and ethical in every way. The entire team helped to make sure the whole process was quick and seamless. Thanks again!
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November 2023 by Irvin Villalobos
Gilbert & Briley were fantastic! They are very knowledgeable about the vehicles. I was in and out with the vehicle within a hour. The process was smooth and stress free. Their manager was very friendly; he stopped by and introduced himself. If you are looking to purchase a new or use vehicle, I would highly recommend you stopping at the Crown of Cleveland!!
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November 2023 by Josh Peres
Great dealership! Spoke with Gilbert on the lot and he was telling me a little bit about the Ram 1500’s. He really knows his product. I also got to meet the person who is responsible for making the Lot look top notch. Colby and Gilbert were just great!
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November 2023 by Ivan Salgado
As a first time buyer and being 19, Gilbert made my experience of buying a car super easy. One of the easiest things I’ve had to do so far! No stress! He was understanding and patient with anything that got in the way. Truly amazing! When going there make sure to ask for Gilbert gives a 10/10 experience!
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November 2023 by Rick Caserta
I have bought a lot of new trucks in my time and have to say that this was the most pleasant, easiest, and shortest negotiation for a truck that I have ever experienced. The salesman that I dealt with, Jordan Gibson, was extremely helpful and knowledgeable. He was able to bring the truck that I was interested in from their other location the next day so that I could compare the two that I was interested in side by side so that I could make my decision. Their finance manager, Dylan Tanos, was also great to deal with.Everyone at the dealership are nice and down to earth people. They were not your typical pushy salesmen and made trading a truck that I really loved and was only getting rid of it to downsize to a truck that I am sure I will like just as much. I would definitely recommend this dealership to anyone that is looking for a Dodge, Chrysler, Jeep or RAM.
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October 2023 by Rick Rodriguez
Man! Where do I start... I honestly wasn't going to buy anything that day. My wife and I were in Clevland looking and tire kicking with Toyotas. Then we rolled over to Ram to look at some trucks. Kregg Ware came out to just greet us. Kregg is the nicest Sales guy I've ever dealt with. Just an amiable down to earth guy, not even like a salesperson, just someone offering any information we needed. He's just one of them dudes that has a great personality, funny as heck, and straight forward. We went from base Ram 1500 V-6 all the way to a 3500 Cummins diesel, thinking We'd drive him and Ben crazy. Nope, we didn't, but we had fun trying. So long story short, we bought a 3500 diesel, and I couldn't be happier. The follow-on was great, Kregg took care of a dent the truck had from lot damage and just communicated with me spot on. Just kept delivering spot on, he didn't miss a beat. He went to bat for me with the sales manager, I, mean, things I've never seen before. Ben, was also a straight forward guy. I'd buy something from them again. I highly recommend this team, they really have their stuff together. Thanks ya'll!
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October 2023 by Tyler Hicks
Went to crown to purchase my first vehicle yesterday and immediately I felt like I was being treated like family. Kregg Ware our salesperson went above and beyond to make sure we were comfortable and helped us find exactly what we needed. And after the sale was final he didn't stop there. I asked him what type of cologne he was wearing because I liked the scent. He said hold on I'll show you. He brought the bottle back and proceeded to give it to me as an early birthday present because it's next week. If you go here to find a new vehicle I highly recommend kregg as he made the experience amazing. Thank you kregg. Love my new truck and my new cologne.
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October 2023 by Trisha B
Sales manager Patrick and salesman Berry Snyder went above and beyond for my family. They even fed us lunch! From sales to financing the process was seamless. The deal was completed prior to arrival, and everything was waiting to get us back on the road in our new car quickly. Thank you Crown for our best car buying experience in 30+ years! We will definitely be back.
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October 2023 by Barbara A.
This place is super shady. Never have I ever dealt with such a dishonest, horrible service at a dealership till now. Went there to have my oil changed. Came back to a scratch on my car from an employees dog jumping on my car, and my oil was a quart and a half low. Also all of my other fluids just so happen to be emptied or low when picking up my vehicle. It's funny because I always check my fluids (it's a good habit) and none of them needed fluids until I got my car back from just having a oil change. I WILL NEVER BE GOING BACK HERE!
