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April 2024 by Logan Griswold
Hassle free. Got what I wanted. Paid what I wanted to. Plan on going back when I need my next mattress
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April 2024 by Zak W.
Fantastic customer service! Highly recommend them for any of your bedroom funiture needs. There was a bit of miscommunication or a misunderstanding that happen but they were quick to resolve the issue and provide me with the products I needed completely free to me. I can't say enough good things about them. Fantastic staff at the location I went to and they all deserve raises and awards.
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April 2024 by Angie McLeod
Brianna was wonderful to work with. We told her what our price range was and she did everything she could to give us the best deals. She told us how our backs aligned with each mattress we tried. It was a great experience with no heavy pushing to buy. She took so much time with us and was so knowledgeable that was why we went back to buy with Mattress Firm.
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April 2024 by James Griffith
Our experience at Matress Firm Cleveland was exceptional. The sales associate Glen was extremely courteous, helpful, matched the prices we found on the Tempurpedic website (so we gave them our business). The whole thing took less than an hour and we were on our way with exactly what we wanted, to be delivered in two days. Overall great visit! Thank you!
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April 2024 by Dennis Hysinger
The gentleman that helped us was very professional and was able to help us find the perfect mattress. Very good experience
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March 2024 by Dennis Holloway
The people at mattress firm in Cleveland are extremely knowledgeable and helpful to work to get what you need! I would recommend seeing them for all your bedding needs!
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March 2024 by Andrew Gatorfan15
Very nice folks. Very helpful
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March 2024 by Les M
Friendly employee, attentive service, no hassle exchange. Would recommend over other mattress stores. They don't have 1/2 stars... Should be 4 + 1/2 ?
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March 2024 by Vincent Vaughan
Walked in, found and purchased exactly what I was looking for, in under 20 min. Bri was a big help!
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March 2024 by barbara gonzalez
Glen, my Salesperson was EXTERMELY helpful assisting me picking out my new bed. I'd recommend seeing him if you're in the market for a new bed.
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March 2024 by Paul Correia
Glen did an excellent job reviewing the different adjustable bed bases with us and helped us to make an informed purchase. Great personality and helpful.
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March 2024 by Eric Presse
Greg is the guy to go see if your in the market for a new bed, he knew exact what he was talking about and had plenty of beds to try. Don’t waste your time shopping online when you have a guy like Greg who’s willing to help you at every step.
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March 2024 by Jimmy White
Went into the store not knowing what to expect. But when my wife and I went in it was like going in talking with family. Are salesman Greg was awesome. Answered everything that we needed to know about a mattress. He took the time to show us several different mattresses and explained them all. I would not hesitate to go back there and buy again. Awesome group of workers there .
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February 2024 by Tania Beard
Everyone was great! Great selection of mattresses and we ended up with a nectar! Price was great! Had a great experience!
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February 2024 by Cynthia Baht Israel
Excellent ?