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March 2022 by Emily Cupp
So we paid for a truck to go on a trip not even close to an hour and a half and then the break light comes on we tried figuring things out we got it figured out yes but then about 5 hours after driving the truck was acting up we had to stop and have a macanic come out to us and when he got there he told us that the truck can't run and that he can't fix it it literally turned from an 11 hour trip to a 48 hour trip and had to book two separate hotels because we're stranded this is the worst place that I have ever rented a truck from
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August 2021 by James Bartholomai
Excellent service and dedicated to making truck legal and safe
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February 2021 by Randy Bivens
Great place to rent a moving truck
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October 2020 by Joshua Gouge
Super nice staff; very helpful and honest. They helped us get through a stressful day. Great prices on the 26' and 22' trucks.
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September 2020 by Robert Bradley
Excellent trucks they run great. Good for a long haul and almost half as much in price than uhaul. It would be nice if the radios were Bluetooth or Atleist had a AUX plug in it.
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September 2020 by Deda Cook
Great truck. Started in Northern Michigan ended in Cleveland Tennessee.
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June 2020 by caledon66
As far as their Fleet Service goes you're really just a number here. Nothing more. If you dont expect any more than that, you'll be fairly satisfied.
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November 2019 by David B
They have great service the people are very good
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July 2019 by Carmella B
Didnt get the truck i reserved but at least customer service adjusted my bill
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May 2019 by Justin Campbell
Definitely enjoyed renting with Penske more than their main competitor (for personal moving).
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April 2019 by David Etelman
good trucks
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December 2018 by Dan Eubanks
Penske Truck Rental is a good place to rent trucks if you have any problems they get to the root of it with a friendly staff and service technician you can count on Penske Truck Rental
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September 2018 by David Dinsmore
We have been more than pleased with this location. We rent trucks almost every week it seems. Rates are great, staff is very friendly and they always help our company if we ever get into a bind. Thank you for helping our business continue to grow and for giving us great realible trucks.
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September 2017 by Stacey Chancey
Penkse Cleveland has always taken excellent care of our truck needs. We appreciate the customer service and Nora is always very helpful. We use them regularly.
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March 2017 by Scott Sikorski
Ripoff - over $70 for 20 miles, $2.38 in gas. Took out $214 from my bank account. Said remainder will be put back in approximately 3 business days. Do I look like a f'n bank. Always used Budget truck in past - BIG Mistake using penske. Plus truck smelled of cigarettes, back had big chunks of dirt in it. But they will charge me extra if not swept out. Would have been cheaper to use movers.
