PetSmart is the world's largest pet supply and services retailer, offering a wide variety of products for all types of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the friendly and helpful staff, who often go above and beyond to assist with their needs. Many have praised specific employees for their excellent grooming services, dog training, and thoughtful assistance, such as providing helpful diagrams for new fish parents. While some reviews mention the need for better training for the staff to enhance their product knowledge, the overall experience at PetSmart tends to be positive. Customers enjoy great sales and a good selection of toys and treats, making it a popular destination for pet owners. Additionally, the convenience of shopping online with the option to pick up in-store adds to the appeal of PetSmart.
Kirston Dion thanks for your help in helping us choose items for our dogs. You had great patience and friendliness toward us. I hope Petsmart appreciate s employees like you. Thanks.
August 2022
I just want you to know Kirston Dion was very helpful tonight in picking out items for our two dogs. See has great knowledge of your products. Was very helpful in getting what we needed. She is a great employee ND we will be back to your store to buy from your store.
July 2026
The lady that helped me with the crates today was wonderful you get 5***** just for her I wish I got her name great job
