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January 2024 by Bobby Hackney
I have been banking with Regions for many years and I am satisfied with the service I receive and would highly recommend them to anyone.
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November 2023 by George Bales
Shannon went well beyond what I expected explaining the products and services as well as advising me regarding my financial future.
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November 2023 by John Glover
Not very happy with the bank right now. I went in only to find out that I have supposedly missed a payment 5 years ago and I've been paying a late fee this entire time.
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October 2023 by patrick russell
I have been with regions bank since it was am South Bank I'm extremely satisfied with regions bank plus I'm extremely impressed everyone I come in the bank they know me by my name and treat me like I was there next door neighbor
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July 2023 by Sondra Jett
Always very helpful, and kind!
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March 2023 by Jay Davis
Regions Bank helped me get established in this area several years ago. I have always been treated well .Times are hard for the smaller regional banks. Regions stuck by me, I will stick by them.
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February 2023 by Bobby Green
I have been banking with this branch for about 15 years today i forgot my ID and they refused to help me. I gave them all other info including social and account number and card number with pin. They said if I came in more often then they would help but because I don’t come in “often enough” they would need to see my ID. I understand needing ID but don’t pick and choose if you have a policy make it across the board not just when you feel like enforcing it. Ridiculous.
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February 2023 by Rene Walker
All staff goes out of way to help my family. My husband can be somewhat difficult at times.... The staff always shows profesionalism and patience in all situations.Rene' Walker -Graham
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November 2022 by Jordan Martinez
This location is absolutely horrible. Today I tried once again to give them a shot and again they did me wrong. The lady shouted my account information out loud to the entire lobby with person information. Then proceeded to telll me she couldn't cash my check. All other locations in Cleveland are amazing to me but this one never again.
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October 2022 by Christine Armao
Refused to give me any change because I don’t have an account with them. I tried yo get $20 changed for some coins, the teller took my bill and got the coins out before saying “oh wait, do you have an account?” And when I said no put the coins away. In my opinion money is money, and there was no need for account numbers or anything like that to make a simple $20 exchange. Common sense, people.
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February 2022 by Jonathan Hunt
My favorite bank
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September 2020 by Debbie Jones
They are always friendly and always help you with anything you need
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June 2020 by Jan Wilson
I'm afraid I would have to agree with other customers. Reaching the branch location at Treasury Drive seems impossible. Called the 800# and was automatically transferred to the branch but no one answered. I called the 800# back to get the local # and after getting it, I called and it was never answered and I received a message about the number wasn't in a Cisco mailbox. Very frustrating.
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March 2020 by ken hughes
Professional , convenient
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February 2020 by Jonathan Smith
Good luck calling this location. You can call the 800 number wait on hold for 15 minutes and be transferred and given the phone number to this branch. You can call literally all day and no one will answer. To be such a large bank, trying to contact them is a joke.
