Sherwin-Williams Paint Store is known for its excellent customer service and knowledgeable staff. Customers have praised associates like Tia, who is described as super friendly and patient, making shopping easy, even with children. Casey received high marks for being incredibly helpful and attentive, with some wishing for more employees like him. Jake also stood out, recognized for his professionalism, experience, and ability to assist with color matching. Overall, customers appreciate the premium service and expertise they receive, reinforcing the idea that they are valued as consumers.
The team at the Sherwin-Williams store (both in Collegedale/Ooltewah and Cleveland) has been amazing! They have all been incredibly helpful!
June 2024
Tia was the associate that assisted me and she was truly incredible! She was super friendly, patient and knowledgeable. My experience was quick and easy thanks to her (even with my toddler in tow!) 5 stars because of her.
April 2024
Unbelievably fantastic customer service. Casey was so helpful. I wish all employees were this dialed in. Thank you! Give Casey a raise!
