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February 2024 by Annie Morris
My husband and I were shopping around for the best deal to start our new family plan together. We went to Verizon and were very disappointed and felt like we were being taken advantage of, even though I had always had Verizon previously, and this was my number one pick. My husband convinced me to go to T-Mobile, and we were able to get a very reasonably priced plan and upgrade our devices with promotions. David waited on us and was very personable and did an amazing job at getting us the services we needed, and was honest and straightforward. The manager was very present and helpful as well. As someone who has been a Verizon customer for 15+ years, I was very pleasantly surprised with this experience and would highly recommend the Paul Huff T-Mobile location, and David!
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January 2024 by Colby Goforth
If you want great customer service and always given the best deal and treatment, go here!!! You will not be dissatisfied!! Great staff and management!
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January 2024 by Jodi M.
Very helpful & knowledgeable staff!
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November 2023 by Donald McGillis
This place is absolutely amazing. They always look for the greatest deals and they dig really deep to make sure that they’re saving you as much money as possible. I got free phones, free watches, and HOME INTERNET that works great. Haven’t had an issue yet. These guys are true professionals if you really want good service at the best price, please visit the store they will definitely take care of you. The managers, Ash and Elliot are absolutely amazing at what they do
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November 2023 by Guest Account
I walked into the store, and I was instantly greeted with a smile. The employees there, know what they’re doing, and they’re good at it! I was explained things in a way that did not make me feel dumb, or little. I was working with Jaron, and he answered every question I had, and helped me through the whole process of setting up new service with T-Mobile. He clearly explained what I was paying for, and what I was getting. These guys are great!
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November 2023 by Kiara M
They have amazing staff!!, I walked in and I was greeted really well by Jordan, he then proceeded to tell me in detail what the cost of my Iphone 14 pro max was and also put in detail what my monthly bill would be, not only did i get the iphone , I also got the amazing home internet, that works really well!!
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October 2023 by Tim S
Use this store with a large dose of caution. I bought a new phone there and was promised a $400 trade in and a "free" Samsung watch. Both promotions turned out to be invalid.I am now paying much more than promised eve after over an hour on the phone with customer service.
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September 2023 by Eric Weik
Never been to any cell phone place that was fast, with his branch always seems to be one of the faster ones. Great service and friendly
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July 2023 by Paul Huff
Just want to say what a pleasure it was doing business here. Cody R. was highly knowledgeable, extremely professional & most courteous throughout my switchover to T-Mobile. Brought my own phones so he took care of getting those setup & operational, in record time, I might add, while making sure any questions I had were answered. I was in & out of the store much faster than I had anticipated. Highly recommend you visit Cody & the entire staff here for all your cell phone & wireless internet needs as they are simply the best!
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April 2023 by Lisa McCluskey
I’ve had nothing but phenomenal experiences since transitioning to T-Mobile 2 years ago. I visited this location to upgrade my phone and they were great at finding the best offers for me, even though my trade in was a hot mess. They even fixed my Netflix account so I only pay $7 a month for Netflix Premium! Right now there is a super deal on the new iPhone 14 that allows you to get it for essentially nothing. This store is well-stocked, clean, with very good parking nearby. My sales rep was well-versed in all of the products and promotions, making it a hassle free experience. I highly recommend their Max 55 plus plan for seniors.
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December 2022 by E for Ethan - Garry's mod & more
My husband and I went in yesterday to see about switching to Tmobile and getting new phones. Reese (sorry if spelling is wrong.) was quick and eager to help us get the right plan for us. We encountered problems every time she would get to a step ( COMPLETELY out of her hands and NOTHING she did wrong!!) We made light of everything that kept happening. (MY LUCK HAHA) She apologized 1000 times more than she should have because like i said, it was not her fault, and she had to go through a lot for us to get out the door. Even with everything going wrong, she kept a smile on her face and had me laughing non stop. We finally got everything squared away after 3 hours. We truly appreciate her smile positive attitude and determination to get us took care of. She deserves her "sticky sock vacation" for sure :)Letitia and William Branham
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November 2022 by Kelly Thomas
My son and I went in for an upgrade on our phones this week. The customer service was outstanding. Reese, Elliot, Xavier, and the rest of the crew where very friendly and accommodating. Our overall experience should be 10 stars! Thank you!
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November 2022 by Alex Senyak
Went to go buy a iPhone 14 pro max, the representative who I was working with automatically added a recurring charge of $18 a month for insurance with out asking me or getting my consent. Tried getting in touch with the store to cancel the insurance, but no one answers the phone after calling 5 times during different hours.
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September 2022 by Chris Mabe
Me and my family have been with this store since 2016 and still are with the store that's why the store has always been the best for me and my family they always take care of us whenever we need help so if you're thinking twice about going to this store or another store for cellphone coverage go to this one trust me go to this 1 I know you don't know me but go to this 1
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July 2022 by Eugene Brand
Yo Ashley and Elliott are amazing! We finally had a good experience with this company and it's strictly because of these 2. We had complications and they jumped through hoops to get us hooked up. Super smart in their craft and I'm finally happy
