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November 2023 by Mark Howard
Still got them , been with them for a while
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September 2023 by rosendo jimenez
All good, they just don't speak Spanish
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September 2023 by gayle thompson
Awesome!!! Great people!!!
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July 2023 by Jon Galt
You have to watch these people. I went in to buy a new phone and they switched plans which cost me $100/month. I was paying more money for worse service than Verizon. Steer clear.
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June 2023 by demetrius buchanan
Coming to this store was the worst mistake I made a girl name Alexis V helped me well tried to upgrade my phone she doesn’t even know the T-Mobile system i literally stood there for hours for nothing to leave without anything no upgrade no nothing she was so lost kept asking her other co-workers for help she started to be very unprofessional I had to travel all the way across town to another store just to get what I needed I would never recommend anyone to come to this store for anything this is the worst experience by far Alexis definitely needs to go back to training and get the proper training techniques down I see why this location has very Little business As long as Alexis is on the sales floor yall will loose customers.
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May 2023 by Evan Epps
Alexis made a bad and annoying situation into a good one! Knew exactly what to do and resolved my issue easily.
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April 2023 by Kelly Mancuso
Chelsea and Mohammad make such a great team.Both employees are courteous and knowledgeable.They listened to us, didn't pressure us and I highly recommend this location.Thank you Chelsea and MohammadThank you t mobile
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October 2022 by Valeria Chávez
Bad service , we are there for 2 hours , and nobody ask me why I was there
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February 2022 by Steve Thompson
Everyone one was just great very helpful and just great people to work with.
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December 2021 by brittany roberts
This is the best T-Mobile in Cleveland. All the other stores are third party. Finally a corporate T-Mobile!! The staff is so knowledgeable and friendly. I’ll definitely choose this location for all my future needs.
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December 2021 by aubrey abel
Excellent and speedy service!
