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November 2023 by Chloe Freake (Lostariael)
Shoutout to Icarus for being super helpful and dealing with my complete lack of knowledge about makeup, they worked so well with me in figuring out what kind of stuff I wanted and giving me great advice, I was really nervous going in and felt so much better coming out, so thank you!!
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November 2023 by Kim Green
Chloe with Benefit Cosmetics did a great job with my lamination and shaping of my eyebrows. I was so happy with the results and her customer service and personality was great. I highly recommend her and will definitely be returning to maintain the results. She was very informative and attentive to the details. Thank you again Chloe!!I would also like to thank you for taking time to call and follow up with me to make sure I wasn’t having any problems. Definitely a 5 star + experience.
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October 2023 by K M
This place feels fancier than most other stores in Cleveland. It's always flawless inside and out! The workers know their products and always seem like they want to help you find just the right thing even though I don't expect workers to go out of their way to help me. My favorite place to stop inside this store is the perfume testers. I'm so sorry to the employees but it's too irresistible!!!!
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August 2023 by Clara Politino
I have seen Stacy 4 times and she’s great! She took me from black box dye to blonde over the span of 3 months. She always goes above and beyond. Definitely go see her!!!
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August 2023 by Angela Ledford
They don't know anything you can't get help they don't even tell you about your points you gave to.ulta takesl your poin away,,,,,wish we had got a Sephorar they are ór best
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July 2023 by Audrey Brokish
I got my hair done by Gracie in the salon and I absolutely love it. She always does such a great job with my hair along with all the other stylists at ulta’s salon. I also got my ears pierced by Ashley in the salon and it was a great experience. She was encouraging and did a great job. My ears have healed without any problems. Clean and very professional
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July 2023 by Sara Atkinson
I recently went to Ulta to get my ears pierced and was very impressed! Clean, professional, and fun!
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July 2023 by Sarah Gamez
Awful!!! This useless manager couldn’t help in anything with this cashier charges me 3 times in my card saying it was declined, I was charged 3 times and I didn’t took anything with me ! They said there was nothing they could do, how come it’s decline, take back the items and still gives me a receive that no where says decline, and says I payed with cash ! Dumb
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June 2023 by Hannah
Phoenix was new and she was THE SWEETEST everrr! Also all of the girlies there were super sweet today. They are we’re at the register and helping out in any way they could. Even just small talk. It was a very pleasant visit!
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March 2023 by Ashley Zamora
I love going into the store a shopping everyone is so friendly, they are always restocking items, making sure you can find what you need , asking if you need help.. They always treat people with respect. The store is so nice an clean..
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February 2023 by Jessica Wilson
Stacy did an AMAZING job on my hair! She is the sweetest and went over everything with me. My hair was very damaged and needed a color correction, and she was still able to give me exactly what I wanted. I will always recommend Stacy!
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January 2023 by Emily Lance
Jade does the BEST brows!! Super friendlyand quick but does a great job! I recommend her to everyone
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January 2023 by Debra Orr
I had no problem locating the products. The assistant was amazing. She introduced me to the haircare salon and all of the services they offered. I will be going back once my product gets low or whenever I am in need of any beauty supplies.
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November 2022 by Britney McKnight
Ulta in Cleveland always has a good selection of merchandize and it is always neat and clean. I have had to make a return and that process was very quick and easy.
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November 2022 by Jen Jam
Ulta Beauty of Cleveland, TN has some of the best customer service and beauty advisors that I have ever experienced. I’m new at attempting full glam makeup (6 months in) and I haven’t been made to feel any less for asking them a zillion questions about their products and usage. Tamara in the MAC boutique has spent time with me to teach me proper ways to get my eyebrows, liner, and false lashes applied. She is so encouraging and her bubbly personality is so inviting! Thank you to this particular store for being so personable!