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March 2024 by Victoria
Nice quick and easy yo enter
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March 2024 by Jeff Peters
Don’t expect your mail to be delivered. They mark as delivered but no where to be found. Never had poor experience with delivery til I moved to Cleveland I’ve had packages come up missing with no resolution from the post office. Tells you he will call back but never does. I can see why this post office received 2 stars.
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February 2024 by Christie Baggett
Can never reach anyone on the phone number they provide and we continuously are have mail delivery issues.
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February 2024 by lisa terrene
Worst experience I’ve ever had with any postal service, and it’s hard to get issues resolved when staff members are rude and condescending.
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February 2024 by Kenneth Ritenour
Easy-to-use PO BOX
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February 2024 by Brian Deloach
Always helpful
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January 2024 by M Taylor
Since our regular carrier has changed routes, we are not receiving our packages or mail. We have had random neighbors who live on our road to show up and deliver our packages placed in their boxes, which should not be happening. We receive incorrect mail for unknown people as well. Because the service is so bad, I have to have my important mail/paperwork sent to a relative in GA to ensure I actually receive it.The postal carriers mark packages as delivered even though the packages are not yet delivered or are delivered to an incorrect address, which is misleading and a misrepresentation of what has been completed. They NEVER answer the telephone-which given their service, I don’t know why I would expect more.
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December 2023 by rachel cobb
Terrible service, rude, not helpful in the slightest. Packages always late by at least 3-4 days, and always damaged or bent even if it says fragile. And if you call good luck trying to talk to a human, you’ll just get an automatic voicemail that can’t understand simple words like: package, speak to an associate, tracking, etc.Update: now my package is 5 days late. It’s been in a mail truck for 11 hours (I live 10 minutes away from the post office). They’re claiming they “weren’t able to access the address.” I live on a main road, with access from 3 points…
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December 2023 by vitas s
Need more stuff there . Line so big . And only one person at countertop.
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December 2023 by Jungmin Mom
Running my online business involves handling over 50 packages every day. Despite having a scheduled pickup time before 5 pm, my post person consistently misses it. The mail and packages are sometimes delayed for up to three days, leading me to drop them off behind the Keith St mail center. Unfortunately, my experience with the postmaster was less than pleasant. She was rude and even smoked in front of me during our interaction. It's frustrating dealing with people who seem to be killing time and getting paid for it. Overall, not the smoothest experience.
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December 2023 by Brandon Hughes
Sent a package out on a Saturday and was told it would be in Kentucky on Monday. It's now Thursday and still hasn't arrived. This post office has lost not only packages but letters as well. I will drive to a different town to use a different post office. Sad that our tax dollars are keeping this thing open. I'll pay extra to use FedEx or UPS, at least it arrives when promised. I spent almost 25 years working for the US Gov't, and this is the epitomy of inefficiency.
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December 2023 by Brian Beach
Amazon package say delivered but never got it. It never came to my house Regardless what the tracking number says.The post office needs to do a better job make sure the the package is at the right address.The cleveland Tennessee post office is not a good post office.
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October 2023 by Denise Seide
Brittany was so kind and helpful. She helped me find a package and even called me once it was located! Thank you so much!
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October 2023 by James Carroll
Waiting for an Amazon package that was out for delivery. End of day get a message that it wasn't deliverable because the front door or driveway wasn't accessible. I live in an apartment complex with no gate. If my front door was blocked then my neighbor and myself wouldn't be able to leave, which we can because it isn't blocked. It's just plan ineptitude and laziness of the postal carrier, but what would expect from a government worker.
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October 2023 by Lisa Sims
Our carrier whomever he/she is are the laziest worst person I've ever in my life dealt with! I had 2 packages delivered at 7pm on Friday 09/22 and he/she left a box on the ground actually an ant hill and my package was full of ants which now my hands has blisters all over it due the amount of bites from just trying to get my clothes out if the box. Ridiculous and lazy anyone could've stolen my stuff!
