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September 2023 by Vini Cenzo
It’s over. It’s done.
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March 2023 by Destani Aaliyah Willis
Amazing staff and amazing products!!! Love love love them!!!
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February 2023 by Caylyn Hess
I have not had the best experience with this Aaron's, mainly the regional manager, Brain, for this store. The manger is wonderful man. He's very kind and helpful. I will be filling a complaint with the store, posting a review here, yelp, consumer affairs, federal trades commission, and BBB with the full situation. There’s not enough allowed characters here.
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January 2023 by Caylyn H.
I have not had the best experience with this Aaron's, mainly the regional manager for this store. The manger is wonderful man. He's very kind and helpful.A little on the back story....My husband and I have rented from this Aaron's in Clinton for 3 years now. We have always paid our bill (even when my husband was laid off for a short time because of COVID),have always made contact with the store and answered their calls, have done anything we needed to do to keep a good relationship with this store, pay for the club membership to help with extra protection on the furniture. Granted, we did fall behind on our payments because our new baby was born with severe heart issues and we were short on funds during that time, which we brought medical documentation in and they made a copy. We did a rewrite this week, which caught us up. Which we was very blessed to get to help us. The issue is, about 6 going on 7 months ago we called In multiple times about our southern motion electric couch set with the cords going bad, workmanship of the frame making the couch sway, the middle console of the loveseat coming completely lose, in the bend of the recliner part behind knees losing all volume where the frame rubs and hurts the back of your legs, and electrical issues. The store can't get the parts in because the company (southern motion) has a bad customer service. My husband and I saw a new couch set at the store last week, that's way cheaper, not as nice looking as the set we have now, has no recliner's, no electric going to it, and would fit for our family size and our living room size. We have 6 more payments left on the set we have now that's broken. If they send some one out to fix the couches it's only going to put a band aid on the problem. If the store can't get the parts, how is the repair man going to get the part from the company? We asked the manger, who kindly asked the regional manager ,Brian, thats the name he introduced himself to us over the phone to my husand and I . Brain relayed the message to us that we couldn't exchange our set, even though we have waited 6 to 7 months on our set to be fixed (which is crazy, because that's longer than their same as cash last). Supposedly, he's going to send a furniture repair man out to fix any issues. These issues is all do to poor workmanship, poor customer service on the company, lack of responsibility of documenting everything on a timely manner and incompetence on a previous employee at this Aaron's (Samantha) who legally represented this company and store at the time. We was never offered a loaner in the 6 to 7 months, so they could fix it, if they did need to send it off or do try to do something with it. Had a delivery guy from Aaron come out and look at, which he said the same things I already stated above. Nothing else was ever done about it, which now it's worse letting it go for so many months. How am we the customers suppose to keep up our end of the contract if we ever needed to return the set for some unknown reason. The terms and conditions contract we signed says, we are to return the item's back in the same good condition we received it. This is extremely hard to do if your trying to take care of something and the store and manufacturing company isn't holding up their end of their deal and fighting you it. There has to be a time frame requirement repairs has to be assessed at and done in, and if they needed to send it back to the company to be serviced and give us a loaner till then, then it should have been done. All these things was never done. There was no proper steps or organization on this. They are still selling southern motion sofa sets in their store as of this past Saturday (1/28/2023). Why Aarons in Clinton would do business with a manufacturing company that has such bad customer service and workman ship and they know it, is ridiculous.We have been great loyal customers and we feel we are being done very wrong in this situation. This is a very poor way to conduct business. I
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December 2022 by Teresa Vierra
I have been a long time customer with Aaron’s. I have always had great customer service and treated with respect. Tyler and Aimee are the best. Would never rent from anyone else. The only request I have is please bring back john. Aaron’s needs this young man. Always respectable in my home and very meticulous. Couldn’t ask for someone as hardworking as John.
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December 2022 by Kimberley Ricketts
Please get Jonathan Craft back he was the best delivery driver ever always had a smile and willing to help the customer in and out if the store. He always showed respect when coming out to my home and was very polite. We miss him dearly and need him back so things get delivered on time and customers have a friendly face to see when have their merchandise brought to them.
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August 2022 by Carol Pye
Great. Team of people always friendly and right there to help
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April 2022 by Sheila Dawson
Aaron's is a great place to rent from. Tyler, Amy, & Larry are awesome employees.
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March 2022 by Heather Wilcox
I had the best experience at Aaron’s and I love my new furniture. Would recommend this place to anyone.
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October 2021 by Kevin Lee
Tyler and dating a great guys that's for sure thank you guys for everything!!
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October 2021 by mirek mil
I have had bad experience from other Aaron stores on our search for a washer and dryer. Found this Aaron's. From the first phone call with Sherri to the in-store assistance she was awesome. Answered all questions to the honest paperwork. Full disclosure, found what our needs were, and not any extra. Look forward to purchasing a chair soon. Love the Samsung washer and dryer.. thank you sincerely Mirek-Alisha
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October 2021 by Tonya Justice
Awesome people, great friendly and fast service. Had what I needed and worked with me on getting it right then. Highly recommend!
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September 2021 by Dylan Nichols
The team at Aaron’s is amazing they all are easy to communicate with and are very helpful, Tyler, the manager is very well with working with people to get them straight.
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September 2021 by Donna Liles
Tyler went above and beyond for us to get our stuff delivered the people in this store are the bomb very friendly service
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August 2021 by Brenda Ziegler
Excellent customer service team. Tyler Anders was more than helpful with all my questions and I left confident that I had the right product. Highly recommend Aaerons in Clinton Tennessee.
