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May 2025 by Anne Puckett
I got started at the Oak Ridge TN store. The staff there was rude and untrained. I went to the Clinton Store and the lady there was friendly and knowledgeable. I will always go to the Clinton Store now. I have 3 phones on my family plan. I get good service. All the staff are knowledgeable.
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March 2025 by Tom A
Very helpful little short lady. Lol.
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January 2025 by dudley nance
The manager in clinton is so horrible for no reason we have been trying to get a wifi box because ours stopped working and they have made us make multiple payments and we have been without wifi for a month and still had to make payments without getting a working box
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December 2024 by Lourdes Urquiza
Good customer service
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October 2024 by Chris Ivey
Came by a few days ago and met Melissa, explained my situation with my grandmother and the crazy situation i was in regarding her phone. Sadly wasn't able to purchase anything from this store but i made a promise id leave a review for all her help.
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August 2024 by Amy Welch
Great customer service from Melissa! She completely set up my new phone for me. I live in Speedwell, TN in the Claiborne County area. My old carrier was Verizon. I made the switch to Metro by T-Mobile and this service works a lot better in my area than Verizon did. Also, it is much much cheaper. Glad I made the change.
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August 2024 by Jason Leach
Not really helpful. Tried to pay my T-Mobile bill and was just told they couldn't help me
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August 2024 by Jason
Not really helpful. Tried to pay my T-Mobile bill and was just told they couldn't help me
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June 2024 by Lacosta jolly
Great staff
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June 2024 by Lacie Lamb
Very friendly and nice workers
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June 2024 by Lacosta Jolly-Montejo
Great staff
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March 2024 by Pamela McHugh
I went in to Metro in Clinton on Sunday to get help with porting my phone number to Metro; my previous carrier was making it hard for me to port my number. The associate was sooo helpful and patient helping me. I am so grateful for her and Metro! My service at the store was outstanding! I live out in the middle of nowhere and can finally use my phone at home; the signal strength is incredible!
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February 2024 by Sebastian Paez
Disappointing Experience at Metro T-Mobile, Clinton, TennesseeToday, my visit to the Metro T-Mobile store in Clinton, Tennessee, was extremely frustrating and disappointing. Despite having a scheduled appointment to add a third line, the assigned advisor displayed an unacceptable attitude from the beginning.Despite the friendly assistance I received earlier to schedule the appointment and add the new line, upon arriving at the store, the advisor, who has previously shown unprofessional behavior, claimed that the system was not available without even allowing me to explain my situation.When I asked why she was never willing to help, her response was disproportionate and aggressive. She called me rude and threatened to call the police if I didn't leave the store immediately, all of this in front of my 12 and 6-year-old children.This experience was particularly distressing as I have been a customer for over two years and have always fulfilled my obligations. Being treated like a criminal without apparent reason is unacceptable.I hope this review serves as a testimony to the inadequate customer service at this store and prompts an internal review to improve the attitude and service provided by the staff.Additional Note: The advisor who scheduled my appointment is not the same one who attended to me today. The one who scheduled my appointment was named Brittany and was very kind. The one I encountered today was named Hayley and was completely different and rude.
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February 2024 by Gwen Burum
I had a bad experience in the store in Oak Ridge I went to the Clinton store and I'll talk to Haley she was wonderful she helped me and got me a new phone and she was busy but she still helped all her customers and I came out satisfied and happy
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December 2023 by timothy roberts
Friendly staff
