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May 2023 by Tara Wright
Have been a customer for the past 5+ years and in the past year the way this bank has handled fraudulent use of our account due to their policies which end up costing their customers at no fault of their own and the treatment given in these cases both by phone personnel and branch personnel to be unconcerned and rude at times. Pulling my business completely as of today and going to a bank who has better policies to protect and help their customers!!
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November 2022 by Rebecca Hogeboon
Great bank!
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October 2022 by Chris Lindsay
Staff here was amazing and got the account set up quickly. Truly service with a smile.
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May 2022 by Cathy Stone
I went on to send money thru western union,teller asked if I was a member,why would that matter first of all,so since I wasn't I had to wait on woman in first office to stop being flirty on phone she too asked if I was a customer right off the bat,the two had been texting or emailing each other as they were asking ea other if txt was received so do not give these ppl your money,snotty bank I'm telling everyone
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May 2022 by Dana Sanders
Worst customer service , particularly a redhead teller. As someone who previously worked in banking there is no excuse for how she treats you or ignores your presence. I try to drive to the Hardin valley location as much as I can.
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May 2021 by nukaquatum boy
11/10 service they did very good at there job when i had a gun in my hand. (DISCLAMER: This is a joke) but rly tho ther staff suk weener
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January 2021 by Angie Henry
They have always been helpful..not had any problems as of yet,so that's good
