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“Dr Will was excellent with my Yorkie Sasha Jo back in February/March. She got extremely sick and Dr Will did everything to diagnose & save her. Unfortunately we ultimately lost her. Dr Will & his staff were so caring through all of that process. My Sasha Jo was my late mothers dog & it absolutely broke me to loose her. They were very compassionate & gave me time to say goodbye to her after Dr Will gave her the medicine to help her over the bridge. They were very kind every time I called to see if her remains were back. I highly recommend them.”
“We always get excellent care and concern for our critters. The staff is quick to answer questions and comfort us with information. We really appreciate the service there.”
“We are full time RVers and needed to update our dog’s vaccinations and meds, so going on good reviews made an appointment with Norris Veterinary Animal Hospital. Reviews were right, they were wonderful with our shy fur baby! They were kind & gentle along with being very skillful and professional. We will make sure to pass through this area again when she needs to see a vet - they will be her permanent vet! I can’t say enough about how good they were!
And I read the rants by those who might have had a bad experience and tried to discredit this establishment on social media. I find that those who rant like that are usually the ones who have tried to get around established rules and practices and/or not behaved as civilized humans. I have no respect for those, the customer is not always right.”
“This group was perfect. I needed help with hematoma pronto. They got me in same day in just a few hours. Friendly and gave me options in care
When I stated what money I had to work with they worked hard to help me stay in the amount. I definitely recommend. They were good with my dog and that is huge!”
“I had them look at something, that I was concerned about, 15 mins before they closed(granted I live 4 min away) called them and headed that way. Keep in mind had never been to this vet before with any of my animals. They were very polite and amazing people. Needless to say, they are now going to be my primary vet.”
“My pup was sick and I had gotten to the point where I needed to have her seen as dehydration was a looming concern. My regular vet said they did not have time today to see her and told me to call another vet. I called CAH and they got me in today. The staff was very helpful as my pup can be unpredictable around people and animals. She felt comfortable enough as soon as we walked in that she did not growl or get fussy the whole visit. She let the staff do what they needed to do. On my way out, I asked to move our records over. As a former vet assistant, I do not race to the vet at the drop of a hat. When I need a vet, availability is a big deal for me. My pup's comfort is a top priority for me and we look forward to visiting again. Just hopefully not for a sick visit.”
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“Dr Will is our trusted Vet and all of our experiences from the everyday office visit to an all out emergency have been handled with kindness and professionalism.”