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February 2024 by Eliza Denise Royal
Nellon is great! He applied my company discount. Jay the assistant manager is very personable and referred me 2 Nellon. There is one Spanish speaking worker. The workers work as a team. The customer service is great. Beware of the parking lot. People drive too fast and can park too close.
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February 2024 by Karen Blalock
Great service and enoyable conversation
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January 2024 by MGRocker Gray
Family went to AT&t store to pick up a screen protector for a new phone we bought last week from a different AT&t store we were greeted by Ken and man I tell you I'm glad we were greeted by Ken he went above and beyond what he had to do he ended up saving us close to $300 on our bill. He took his time went over everything showed us where we could save money and how we could save money. Then we went over different screen protectors and which one was the best pros and cons I've never received customer service like this! Ken you're awesome I will definitely be returning to this AT&t store because of Ken!
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January 2024 by Ronnie Burcham
Ken Neighbor at the Collierville, TN Location Extremely helpful and very knowledgeable. Thanks
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January 2024 by al Echols
I lost my phone new years eve and ON NEW YEARS DAY the staff in Collierville were able to get me up and running within an hour and a half. They were able to explain all of the new up grades on my new phone and I was on my way.
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November 2023 by Noria Hernandez
AT&T’s store in Collerville, Tn on poplar ave has an awesome worker named Amanda . She’s very knowledgeable and was a pleasure to do business with!!!!
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November 2023 by Tyrone Bryson
The young lady that was supposed to help me with the purchase of a new device was not very attentive so therefore it made it a horrible experience for me so I do believe i'm going to take my business elsewhere
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October 2023 by Chris & Liz Garcia
Just left ATT on Wilma and I was dreading it. Erin was simply amazing. I came in with my three kids, a million questions and she was just so patient and incredible. Thanks for making this so much smoother for us
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October 2023 by Kristi Fuller
My experience was very pleasant. Richard, from the Collierville office, was very nice and helpful. I really appreciate his professionalism and willingness to listen and help in any way possible.
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September 2023 by Isaiah Hodges
Mr. Ken Nabors was outstanding with his customer service. He deserves a ⭐⭐⭐⭐⭐ rating.
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August 2023 by Anil Daniel
Great service. Sales person attended to my queries and a good conversation. Loved the attitude.
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July 2023 by DaddyBug
Shoutout to Tyril Falconer. Newly shipped phone had damaged Sim card. I was greeted with handshake & smile. Ty resolved my issue asap, old phone copied to new, and my total time in store was 15 minutes. Excellent tech support and Customer Service!
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July 2023 by Madeha Nofal
I don’t recommend anyone going there. When my husband and I walked in, no one welcomed us, we stayed there for 5 min and still no one talked to us, meanwhile we are the only customers there. There were 4 associates working, 3 of them were eating and 1 on the phone! There was someone by phone desk, I wasn’t sure if she worked there or not but she was painting her nails, definitely unprofessional. They might as well close the store and their region manager should do something about it unless he was there and they don’t care about keeping customers.
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July 2023 by Michaela Norman
The customer service was excellent and she helped with something so quick and easy that I thought would last for hours. 10/10 would recommend.
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July 2023 by David Fischer
Rude and offered no assistance other than I can’t help you call customer service. Clearly didn’t want to be there on a Sunday. I was the only customer guess I should have known.