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February 2024 by Sherry Matthews
My experience was great! From the initial call throughout the entire process. Ali Cannon was professional, knowledgeable and informative. Her response time was quick, making me feel valued as a customer.
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January 2024 by carol lynch
Said I could get my truck fixed and they would pay for it after the deductible then they refused to pay
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November 2023 by Paula Watkins
My experience with Allstate is always top notch. Every situation that we have encountered Allstate has always been there to lessen the stress. We have been with them for close to 30 years. They are easy to get in touch with and return calls expeditiously!!!
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November 2023 by browncoat2511
Beware and double check your insurance if you are desperate enough to use this company. They will uninsure your daily driver and keep insurance on your vehicle that was totalled. You'll have to pay your fine to the city for being uninsured and Allstate will NOT do anything to make it right. Not to mention the premium they took for a vehicle that no longer existed, they refuse to fix that as well. Thank God we didn't get pulled over or get in any kind of accident during that time. There's no telling what Allstate would NOT have done to fix the mistake.
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November 2023 by Rob Carmichael
The staff have always been very responsive to our needs! We’ve always felt strongly about Allstate and Carrie and her staff are great!
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November 2023 by Kim G
Everyone at your agency is very personable and professional. I enjoy working with each & everyone of you.
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October 2023 by Larry Hughes
Very professional, and nice.
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August 2023 by Luis Huizi
Carrie Moore: Allstate Insurance, has been an excellent find for all my insurance needs, with the best value.A well coordinated team of professionals, that are efficient in taking care of their customers.
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June 2023 by Allison Pish
Everyone is so pleasant and helpful; they go out of their way to help. Very knowledgeable about products and will make sure to explain for your understanding.
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April 2023 by Charles Thompson
This office is amazing! Carrie & her staff go above & beyond for their customers. 100% would recommend them to anyone for home/auto/life insurance needs!
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April 2023 by Jasmine Adams
I’m so happy that I have Carrie , she is always on top of her job . She doesn’t just pass you off she stay updated with the process and always available to talk a call if not she call back within the 24hour time frame.
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March 2023 by Brandon Sneed
Very affordable.
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March 2023 by trikiesha smith
I found Carrie to be extremely helpful with getting me all of the information that I needed for my son's. Don't think could have gotten better service. Thank you very much!!!
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March 2023 by Shirley Scott
Absolutely the best! Always helpful and super friendly!
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March 2023 by Holly T
I do not like leaving negative reviews but I’m truly at a loss here. My husband’s car was totaled a week ago and dealing with Allstate has been awful. We have barely been able to speak to a person. And when we finally got through to one, we were hung up on. The valuation has been completed but we have not received the money for the car yet and now we are being told that our rental (that is supposedly covered for 30 days) has to be returned in 5 days. So we have 5 days to purchase a new vehicle with no money? And as icing on the cake my husband and son both tested positive yesterday for Covid, so I guess we will just roll up in all the dealerships with the Rona and no money or voucher and go car shopping. I see all the great reviews about how great the service was and I’m sorry for the agents in this group not involved, but this whole experience has felt like we are dealing with Xfinity customer service for an auto claim. It’s the most impersonal experience I’ve ever had with an insurance company. I didn’t expect someone to hold our hands through this but some guidance and explanations would be nice considering this is the first experience we have had in a situation like this. Seriously, hate to leave a review like this but I’m really disappointed!